There actually is a "rollback bug".


Pathfinder Online

CEO, Goblinworks

2 people marked this as a favorite.

Yesterday I wrote a lengthy post explaining that rollbacks and teleports are symptoms of how the server handles being overloaded.

Today in an unrelated meeting I learned that there are actually two bugs which can in fact create a "rollback"-esque effect.

I can't get too technical (because I haven't done the deep dive required to know all the details) but essentially what can happen is that when a character has been in two different hexes served by two different physical servers, under some circumstances data from the "old" server can overwrite data from the "new" server.

The team thinks they have found and fixed one of these bugs. The other is proving more elusive and they're not sure its fixed yet but they're working on it.

So just in the interest of transparency and keeping the record clean, yes, there is in fact a "rollback" bug in the game right now.

Goblin Squad Member

2 people marked this as a favorite.

all your rollback are belong us :D

Well knowing you actually have a problem is the first step to solving it, so kudos on that at least.

The other issue that needs to be addressed before EE is the problem where these weird server conflicts mean a character cannot be logged in at all until the next reset.

Goblin Squad Member

Is this a rollback on the previous explanation?


2 people marked this as a favorite.

Here's our takeaway from this:
RYAN DANCEY LIED TO US ARRRRGH

Goblin Squad Member

Ryan Dancey wrote:
So just in the interest of transparency and keeping the record clean, yes, there is in fact a "rollback" bug in the game right now.

Have I ever mentioned that there are few things that impress me more than when someone is willing to publicly admit they're wrong? Yeah, I thought I had...

Goblinworks Executive Founder

Ah suck it voices in my head! See we aren't crazy!

Any assurances on how XP gain is saved? While rollbacks on position, items, and feats bought is annoying, loosing XP will be the deal breaker for many.

It doesn't seem like the rollbacks hit Total Cumulative XP, but some assurance there would help heading into EE.

Scarab Sages Goblin Squad Member

Dorje Sylas wrote:

Ah suck it voices in my head! See we aren't crazy!

Any assurances on how XP gain is saved? While rollbacks on position, items, and feats bought is annoying, loosing XP will be the deal breaker for many.

It doesn't seem like the rollbacks hit Total Cumulative XP, but some assurance there would help heading into EE.

To me, the continued existence of an XP-eating bug would be the most solid reason to delay EE.


Dorje Sylas wrote:

Ah suck it voices in my head! See we aren't crazy!

Any assurances on how XP gain is saved? While rollbacks on position, items, and feats bought is annoying, loosing XP will be the deal breaker for many.

It doesn't seem like the rollbacks hit Total Cumulative XP, but some assurance there would help heading into EE.

You know I have never had my exp eaten, personally. If I get a rollback, then it just means I get to respend any spent exp.

Goblin Squad Member

The roll back bug I am seeing now... Other than skills not completing.

When I queue up a bow or leather, they disappear later on. I can complete swords axes and armor, but any bow or leather sheet I have attempted to make in the last few days is gone.

Goblin Squad Member

OOH OOH, I lost two suits of +2 Heavy Armor too. Which were complete and got rolled back out of my inventory... along with the components.

CEO, Goblinworks

1 person marked this as a favorite.

As I understand it, XP isn't actually acrrued. We just take your character's starting timestamp and compute its XP, less whatever Feats you've trained. So barring some kind of unfixable database corruption that affects the record of the start timestamp, you can't lose XP.

CEO, Goblinworks

@Xeen that bow or leather thing sounds like a reproducible bug. I'll make sure Robert knows about it tomorrow and we may contact you to investigate further.

Goblin Squad Member

Ryan Dancey wrote:
As I understand it, XP isn't actually acrrued. We just take your character's starting timestamp and compute its XP, less whatever Feats you've trained. So barring some kind of unfixable database corruption that affects the record of the start timestamp, you can't lose XP.

Sooo ... what happens when you change the XP requirements of a feat ??

There must be more to it than that - as otherwise crafters would have had negative XP when you suddenly doubled the crafting requirements.

Goblin Squad Member

Neadenil Edam wrote:
Ryan Dancey wrote:
As I understand it, XP isn't actually acrrued. We just take your character's starting timestamp and compute its XP, less whatever Feats you've trained. So barring some kind of unfixable database corruption that affects the record of the start timestamp, you can't lose XP.

Sooo ... what happens when you change the XP requirements of a feat ??

There must be more to it than that - as otherwise crafters would have had negative XP when you suddenly doubled the crafting requirements.

Unless the more expensive versions aren't the same object in the database, just two objects that have the same attributes other than price.

Goblin Squad Member

1 person marked this as a favorite.

It's like I said. A rollback is only a rollback when it is a rollback. And it was a rollback. Rollback.

Goblin Squad Member

Ryan Dancey wrote:
@Xeen that bow or leather thing sounds like a reproducible bug. I'll make sure Robert knows about it tomorrow and we may contact you to investigate further.

Sounds great, I put in a bug report

Goblin Squad Member

Xeen wrote:
Ryan Dancey wrote:
@Xeen that bow or leather thing sounds like a reproducible bug. I'll make sure Robert knows about it tomorrow and we may contact you to investigate further.
Sounds great, I put in a bug report

I did just get one to complete, but I kept the character online while making it.

Goblinworks Executive Founder

Ryan Dancey wrote:
As I understand it, XP isn't actually acrrued. We just take your character's starting timestamp and compute its XP, less whatever Feats you've trained. So barring some kind of unfixable database corruption that affects the record of the start timestamp, you can't lose XP.

Most excellent. That's how I was hoping the system worked. As long as there is a timestamp all should be good.


Ryan Dancey wrote:
@Xeen that bow or leather thing sounds like a reproducible bug. I'll make sure Robert knows about it tomorrow and we may contact you to investigate further.

A new guy I have been showing the ropes lost some +1 Footpads after the server maintanence Wednesday morning. His other stuff in the que just moved up to replace it. Fortunately I was feeding him the refined mats so it wasn't a big deal; but sounds similar to what Xeen is describing. Haven't noticed my bows disappearing from the que, but maybe they are.


Dorje Sylas wrote:
Ryan Dancey wrote:
As I understand it, XP isn't actually acrrued. We just take your character's starting timestamp and compute its XP, less whatever Feats you've trained. So barring some kind of unfixable database corruption that affects the record of the start timestamp, you can't lose XP.
Most excellent. That's how I was hoping the system worked. As long as there is a timestamp all should be good.

I think this is also how they are able to backlog so easily. Just afix a new character with the correct time stamp.

Goblin Squad Member

sspitfire1 wrote:
Ryan Dancey wrote:
@Xeen that bow or leather thing sounds like a reproducible bug. I'll make sure Robert knows about it tomorrow and we may contact you to investigate further.
A new guy I have been showing the ropes lost some +1 Footpads after the server maintanence Wednesday morning. His other stuff in the que just moved up to replace it. Fortunately I was feeding him the refined mats so it wasn't a big deal; but sounds similar to what Xeen is describing. Haven't noticed my bows disappearing from the que, but maybe they are.

Here is an interesting story.

Yesterday about 3 or 4 hours after reset I put two Pot Plate +2 in the queue. Because I am now working out of TK rather than a settlement they were going to take about 4 hours each to make.

When I logged in about 10 hours later to transfer them to another character I found I had teleported from TK to a hex just south of Rathglen. Now usually relogging fixes teleports but in this case it did not help.

I then went to Rathglen and checked and the armor had disappeared from the queue, the mats were also gone and there was no sign of the +2 armor.

As its Alpha and I can churn out +2 plate by the dozen and it was only about 50 each of coal and iron to make the two sets I was not to worried at the loss. Plus i was short of coal and Rathglen has plenty so all in all it was no great hastle.

Here is the funky bit:

Shortly after checking the crafting queue the character desynched completely. When I tried to relog the game would not let me back in. I could log in my alt characters on the same account but not this one.

So, I waited for reset and today successfully logged in the faulty character about 3 hours after reset. When I logged in I was still at Rathglen however I was now in possession of two extra +2 pot Plate. The reset had somehow left me teleported to Rathglen but gave me back the missing items from the craft queue.

Goblin Squad Member

I have seen a similar thing, but wasn't sure enough of the details, but I did more or the less same with a simple loose soldier shirt.


Xeen wrote:

The roll back bug I am seeing now... Other than skills not completing.

When I queue up a bow or leather, they disappear later on. I can complete swords axes and armor, but any bow or leather sheet I have attempted to make in the last few days is gone.

I loaded up a Shortbow+1 last night and it is still there now, waiting in line.


sspitfire1 wrote:
Xeen wrote:

The roll back bug I am seeing now... Other than skills not completing.

When I queue up a bow or leather, they disappear later on. I can complete swords axes and armor, but any bow or leather sheet I have attempted to make in the last few days is gone.

I loaded up a Shortbow+1 last night and it is still there now, waiting in line.

My bow completed just fine, so I either did not meet all the criteria Xeen has been coming across in his crafting, or it is not an "all the time" sort of bug.

Goblin Squad Member

I was making a long bow +1 for one of the low level guys. I finally got a bow, but it took 3 days.

I stayed online while it was crafting.

The other 2 times, I put it in the queue and did not log back in for 20 hours or so. I also had other things like Basic Hide Sheet +2 disappear as well.

The one that succeeded was a Long Bow +2. I have made many Long Bow +3's but that was before the stress test.

Of note, it was a bow with mixed parts. I used several +0 parts and a +3 part.

Community / Forums / Paizo / Licensed Products / Digital Games / Pathfinder Online / There actually is a "rollback bug". All Messageboards

Want to post a reply? Sign in.
Recent threads in Pathfinder Online