Bondanalloy |
I purchased the pdf interactive maps for Rise of the Runelords some time ago and really love the product, but it seems my download which i've tried on multiple computers and with multiple pdf readers can't render certain maps properly.
the town maps seem to have black lines running through them and the pit and caverns map from page 16 is completely blank except the map tags. after posting in the product thread, another customer stated he had no problems with his file on an older version of adobe reader.
I have e mailed customer service a couple of times with my concern but haven't received a response.
Hope I can get some support here.
Katina Davis Customer Service She-Hulk |
Hi there!
I apologize for the delay in response to your emails! We are still working through our backlog and just may not have seen them yet. Glad to hear that everything seems to have worked out, though.
If you do have any further questions or concerns that you may need assistance with, please let me know and I would be more than happy to help out.
Thanks, and have a great weekend!
Katina