Checking on orders


Customer Service

Lantern Lodge

Pathfinder Starfinder Adventure Path Subscriber

Checking on my subscription and great golem orders, Order 3315048 and Order 3316652 . I had placed them to ship separately to avoid any delays, but at this point it is past the shipping estimate for subscriptions, and I was hoping to check to make sure everything was going ok on my orders.

Customer Service Ray of Funshine

Sorry about that! With people having the ability to add sale items to subscription orders this year, it's been really hard to pinpoint the "end" of subscriptions shipments.

After reviewing your orders, it looks like everything should be good. I don't see any potential issues. I suspect it's just that there's a lot going on right now, so overall fulfillment times will be on the longer side this month. Our apologies for that!

If you want the orders combined at at this point, to reduce shipping costs, please let us know. Otherwise, your subscription order should probably ship anytime now, and the sale order will ship as soon as the warehouse gets to it in the queue.

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