Katina Davis Customer Service She-Hulk |
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Hello Karl,
I've looked into your order #3310197, and everything seems to be just fine. The items are all available and it looks like your credit card was able to be authorized, so it is just pending because our warehouse it trying to get through the large number of orders that were generated by the Great Golem Sale and our monthly subscriptions. They process orders in waves, so they should send you a confirmation email when they get to your place in the queue.
Please let me know if there are any further questions or concerns that I would be able to assist you with in the meantime, and I would be more than happy to do so.
Thanks!
Katina