I placed and finalized an order this morning at around 10 AM EDT, including the Shackled City hardcover. Logging in now, it doesn't look like the order went through, and all items are in my shopping cart.
I had chosen to sidecart them, if that makes a difference.
I'm afraid to re-place my order in fear of being billed twice. I also seem to be S.O.L. re: Shackled City, as it's now showing sold out.
Could someone check my order status? I don't want to get double-billed or double-shipped.
Thanks!
Customer Service She-Hulk
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Hello Haladir,
It looks like your order did go through, as I see the items pending in your sidecart and your shopping cart seems to be empty. It looks like all of the items should pend in your sidecart until your next subscription order. Since we do not charge for items until they are shipped, you will not be charged for this order until it ships with your subscriptions.
As for Shackled City, unfortunately, we are sold out and it is unavailable at this time.
Please let me know if there are any further questions or concerns that I would be able to assist you with, and I would be more than happy to do so.
Thanks!
Katina
I did go ahead and place the order shortly after I posted the above comment. Bummer about missing Shackled City. Oh well. Thanks for looking into it!