S&S promo cards


Customer Service

Shadow Lodge

Hey guys. I mentioned on another thread earlier this week in the Card Game section that I hadn't gotten my promo cards yet and they suggested to wait until after 10 business days just in case it was held up somewhere.

I did and I still haven't gotten them. I picked up my 2 subscription sets at GenCon, but didn't get any of the promos at the time. I know some of my players would enjoy seeing them and being able to play with them, so I figured I'd go ahead and ask about them.

Thanks a bunch! We appreciate everything you guys do, I know you don't get thanked nearly enough for the fantastic service that you guys perform. So let me say again, THANK YOU!

Sovereign Court RPG Superstar 2011 Top 32

I also have not yet received the missing promos from Gen Con, although the only one I need is Mogmurch.

Customer Service Ray of Funshine

1 person marked this as a favorite.

Hi Eric,

Thanks for letting us know about that! After doing some extra digging, it looks like the system had some trouble setting up the reissue from the Gen Con order. But, I've convinced Ranzak that it's time for his ship to leave the dock with the others, so they should be on their way soon!

Also, thank you for saying thank you. I will pass that along to the team. Definitely helps brighten the day :D

Thanks!
Sharaya

Customer Service Ray of Funshine

ryric wrote:
I also have not yet received the missing promos from Gen Con, although the only one I need is Mogmurch.

Thanks for letting us know! It looks like the system may have had some trouble with your reissue as well. Trying again!

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