order 3265334


Customer Service


After the issues with the august shipments I was told in an email from Vic that since I paid for the add-on deck and shipping on august 8th that when September shipments were done I would not be charged for for either. In the authorization email you split the add on deck and deck 2 of S&S into 2 packages with all the promo cards added with the add on deck with shipping charges on each one. So why am I being charged to ship the promo cards when they could have been put in the other box with a negligible increase in weight and barely an increase in shipping?

Customer Service Ray of Funshine

I'm not 100% sure why the system is splitting it up that way for shipping, but it's not letting me change it. Instead, I have made some other changes to the shipping and you should get an email confirming the updated order information. Hopefully the change works for you. Thanks!

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