Sidecart, class deck, etc.


Customer Service

The Exchange

Hello CS team!

I am trying to do some calculations to my order that should authorize tomorrow (maybe?) but have a question. The class deck has fallen out of the side cart and is listed as "will ship with a future subscription" as opposed to "will ship with earliest possible subscription". It has been there since August so presumably isn't caught in one of the checkout error issues people have been having.

Is there any word yet as to whether or not these will be shipping out with September? I need to figure out how much more to add to my side cart (or subtract from it) and the class deck is the only questionable item.

If it isn't shipping the easy fix is three more PACG sleeves, if it is I think I have enough for this month already side carted.

Additionally, if they aren't going out with September subs, is there any info on whether or not they are going to be in distribution in time for the 24th at brick and mortar shops? If that is the case I would likely pick it up locally so will need to know so I can cancel it before the October shipment happens.

Thanks in advance.

Customer Service Ray of Funshine

The Class Deck will be shipping with September subs.

If you talking about the Cleric Class Deck, I'm not sure why it's showing up in under "future" instead of "earliest" possible. From our side it looks like it should get added just fine. If it doesn't get added when your order is generated (and you have the order number for it), please let us know as soon as possible, and we'll make sure it gets kicked into place.

The Exchange

Thanks Sharaya. It is indeed the Cleric Deck. Preemptively it was Order 3226528 though when I look back at my order history it is strangely blank on my end, it shows the transaction but doesn't list the product. Date was August 4th if that helps any. Will check the authorization tomorrow and post back if things don't go as planned.

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