Charles Scholz |
A package containing 15 items from Paizo Order #3206710 is about to ship from the Paizo warehouse via UPS Ground, estimated 5 business days in transit.
My account is set up so all orders go USPS Priority Mail.
Why was this shipped by UPS?
Katina Davis Customer Service She-Hulk |
Hello Charles,
Looking into your order #3206710, it seems that the package was too big to have been shipped via USPS for a reasonable price. Using the shipping calculator on the USPS website, it looked like the cheapest USPS Priority option would have been around $80, whereas the order ended up being sent via UPS Ground for ~$26.
Our shipping criteria can be quite confusing sometimes, and while we do default to the shipping preferences listed on your account, your order may sometimes be moved to a more efficient or cost effective method. I apologize if this has caused any confusion.
Please let me know if there are any further questions or concerns that you may have, and I will be more than happy to assist you.
Thanks!
Katina