My Downloads doesn't progress past "Personalizing..."


Website Feedback


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I've trying to download the new Pathfinder Chronicler Anthology, Vol. 3. I click it once and it updates the page with the usual "Personalizing... Click link again in 10 seconds to download" message. When I click it again, the page seems to refresh... and nothing else happens; usually the little Windows dialog box appears asking me what to do with the downloading file.

I've tried it using Firefox 30.0 and Opera 12.17, both for Windows 8.1, with same results. Javascript is enabled, and AdBlock is turned off.

Any ideas what to try next?

P.S. Just tried Anthology, Vol. 2, and it downloads fine/normally. Maybe it is just Vol. 3 that has the problem?

Grand Lodge

I can confirm having the same problem with this product.

Paizo Glitterati Robot

Heya, I went in and checked out the download and it looks like something down the line of getting it to actually download is hiccuping violently. I've pinged our tech team to see if they can shed some light on the issue and will post once we've scared it into place :)

Contributor

I'm actually running into this same problem as well.


Same thing here.


DITTO, As of yesterday. I haven't actually tried it again today, yet. Scare it some more? Maybe it isn't frightened enough. :)

Paizo Glitterati Robot

Hey guys, it looks like this problem isn't with our system. I've gone ahead and contacted the publisher about the issue and hopefully will have an update soon.


Having this issue myself, but I'm really glad you're looking into it.

Paizo Glitterati Robot

1 person marked this as a favorite.

A new version of the file has been pushed into the system, and you all should be able to download properly now :)


Hooray!


And yes, it downloaded fine this time. Thanks!


I'm getting this issue right now, can't download anything, even files I've downloaded in the past.

Update: Working Now


Yeah. I'm having the same problem. Can't download.

Silver Crusade

Failing for me too.

I'm guessing it is at least related to volume issues but it is rather aggravating

RPG Superstar 2008 Top 32

Gen Con is a big day. It's probably isn't broken, just slow. Be patient.

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