Order #3172869


Customer Service


Hi,

I placed my order on July 23rd. One item has changed to backorder, but everything else has been pending for over a month. According to the FAQ any backorder items will ship separately, so how long will it take for the other items to ship?

Paizo Employee Paizo Customer Service Algorithm

Hey Lincoln,

The order is currently pending due to Adventure Path #55, the Wormwood Mutiny. The book is currently sold out and we have no plans to reprint it at this time, however it was accidentally shown as being on backorder and available for purchase for a short period of time. If you would like I can cancel it and have the rest of your products ship immediately, otherwise let me know if I can make any other changes to the order for you and I'll be glad to do so. Thanks!

Sincerely,


Thanks for the quick response. I don't want to lose the shipping discount for larger orders, so can you cancel The Wormwood Mutiny and replace it with Adventure Path #83: The Slave Trenches of Hakotep?

Paizo Employee Paizo Customer Service Algorithm

I've swapped The Wormwood Mutiny with The Slave Trenches of Hakotep as requested. We should have your order shipping out in the near future. :)

- Erik Keith

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