Order 3203907


Customer Service

Liberty's Edge

with order 3203907 I ordered 2 flip mats. As usual I want them added to my sidecart for delivery together with my subscription, but I wasn't given the possibility to say that when ordering, can you move them please? Living oversea the expedition expenses have a noticeable impact.

I am missing something when placing the order? I remember that it was possible to chose if we wanted to add items to the sidecar.

Customer Service Ray of Funshine

1 person marked this as a favorite.

I have moved the Flip-Mats to your sidecart to ship with your next subscription shipment.

For changing shipping options, are you taking the following steps?:

From the shopping cart, hit the "Proceed to Checkout" button
This should bring you to a section with different numbered buttons that you can click on.
Click on "Step 2 - Shipping"
Click the button that says "Change Shipping Details"
This should should bring you to a page the will display all available shipping options and methods for the order at the time is it being placed.

I hope that helps!
~Sharaya

Liberty's Edge

Thanks again. Last time I had missed step 2 for sure.

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