dafaddu |
Customs Declaration Request
I have just received the Kickstarter reward and I have a request:
The Pathfinder Flip-Mat: The Emerald Spire Superdungeon Multi-Pack has been declared on the Customs Declaration Form as Dice/Accessories. In the EU you have to pay 10% customs fee for books and 20% for toys (as dice).
In my opinion flip mats are printed matter not toys.
So my request: Can maps be declared as printed matter (Edit: which they are) so the next time I have to pay customs it will be just the 10% and not 20% I had to pay this time?
Sharaya Customer Service Ray of Funshine |
Unfortunately, we will not be able to assist with this request.
Because Flip-Mats are not considered bound printed matter, we cannot list them as books for customs and shipping purpose. We do not have a way to alter what the customs forms say unless a product is miscategorized.
I'm sorry for any inconvenience with this.
If we can help with anything else, please let us know.
Thanks!
Sharaya
Sharaya Customer Service Ray of Funshine |