Cancel PACG subsciption and bad binding on AP book.


Customer Service


Hello,

While I have enjoyed the PACG, my friends have only played halfway through RotR, so I will have to step out for S&S. When WotR comes out I will revisit if I have the money for another base set. So if you could suspend/cancel my subscription to that for now that would be appreciated.

Also, I had my copy of Sword of Valor replaced originally so I was very gingerly with my second copy. However yet again the binding has come undone, since then I checked all issues I have received since that one, and all seem to be in good shape. So not sure if that was an unusually bad batch or if I have just been particularly unlucky. I know that it has been a while since those were sent out, but I can show proof that it was the binding and not through use or anything like that. Is it possible to get a replacement that hopefully will last more than 3 openings? I will be starting the Sword of Valor in August and am hoping to use the physical copy.

Customer Service Ray of Funshine

Hello!

I have cancelled your Pathfinder Adventure Card Game subscription, and you should get an email confirming that change to your account.

I'm sorry to hear you're having trouble with the binding on the replacement book! Please send some pictures to us as customer.service@paizo.com and we can certainly look into this further.

Thanks!
Sharaya


Thanks Sharaya!

Might still resubscribe for the PACG (If I get the money), if I do, how long would I be able to do that for in order to get the base set?

And thanks, I will.

Paizo Employee Paizo Customer Service Algorithm

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Greetings Vhalantru,

The Base Set should be an available starting item all throughout the month of August. If you would like to start your ACG subscription with it but you find that it's not an available starting item on the subscription page during this time just start your subscription with the next available product, the Character Add-On Deck, and email us at customer.service@paizo.com requesting that your subscription be set to retroactively begin with the Base Set for Skull & Shackles. We'll be glad to make it happen. :)

- Erik Keith

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