Linzman |
Hello,
Ive placed my order Thursday, June 26, 2014. Order history says that he must be shipped in 2 to 14 business days. Well 14 business days have passed and now my order history says that some of the products are not in stock. Can i have information which product is not in stock?
Can i change or remove product that not in stock so my order can be shipped?
Sharaya Customer Service Ray of Funshine |
I'm sorry to hear that your order hasn't shipped yet!
It looks like this order is still waiting on the following items:
Set of 7 Dice: Opaque—Ivory/Black, which is on backorder.
As well as:
Mat Marker Set (4 Pens)
Mat Marker—Black (1 Pen)
Raging Barbarian
Which we can normally get into the warehouse in 5 to 11 business days, but we are having a difficult time getting from distributors this time around. However, it looks like they are on order and are making their way to us, I just cannot say exactly when they will arrive.
We can certainly move these to a separate order to ship once they get in, if you would like the other items to ship sooner. Just let us know what you would like done.
Thanks!
Sharaya
Sharaya Customer Service Ray of Funshine |
I'm sorry to hear it hasn't made it to you yet!
I just double checked out returns and it doesn't look like it's made it back to us if it got sent back our way. I'm trying to see if I can track down any more information for you.
Have you checked with your local post office or customs office to see if they have anything for you?