Amazon way undercutting Paizo: S&S?


Pathfinder Adventure Card Game General Discussion

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Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Wow, amazon primers can get S&S for 38.40 and free shipping.... wish I could buy the promo cards seperate...

How can Amazon charge less than the discount given to subscribers here?

http://www.amazon.com/gp/product/1601256477/ref=s9_newr_gw_d0_g14_i2?pf_rd_ m=ATVPDKIKX0DER&pf_rd_s=center-2&pf_rd_r=0DV4N8WBYXQMEPFJ5GNV&p f_rd_t=101&pf_rd_p=1688200382&pf_rd_i=507846

And subscribers are being charged for Ranzak? Didn't realize that.

Silver Crusade

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Pathfinder Adventure Path Subscriber

Becaue Amazon can afford to sell things at turbo deep discounts (or in some cases, at a loss) because they earn on the sheer amount of stuff they sell.


Nothing new there, it's Amazon, losing money on shipping is apparently part of their marketing strategy. If you search "Amazon" on the message boards, you'll see this topic has come up many times already.

I AM a bit surprised they are showing a release date within 3 months of the ACTUAL release date, though. Normally Amazon is notoriously bad about accuracy of the release date on Paizo products, so if they had said December or January of 2015, it wouldn't have surprised me.

-TimD

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
TimD wrote:

Nothing new there, it's Amazon, losing money on shipping is apparently part of their marketing strategy. If you search "Amazon" on the message boards, you'll see this topic has come up many times already.

I AM a bit surprised they are showing a release date within 3 months of the ACTUAL release date, though. Normally Amazon is notoriously bad about accuracy of the release date on Paizo products, so if they had said December or January of 2015, it wouldn't have surprised me.

-TimD

Actually we're slightly early for the Amazon date dance - it tends to trigger as the release date closes, Amazon's alogrithym goes 'any of those in the warehouse? Nope! better move on 6 months for th release date...

Grand Lodge

Vic said the charge on Ranzak is a mistake that will be corrected.


Yoshua wrote:

Wow, amazon primers can get S&S for 38.40 and free shipping.... wish I could buy the promo cards seperate...

How can Amazon charge less than the discount given to subscribers here?

Because they don't make their profit (or much of it) from selling books, strangely. They make it from charging sellers to use their platform.

They always sell for less - if paizo sold them to us at distributor prices, amazon would undercut them. You can't win a price war against amazon.


just saying paizo doesnt have to use amazon and they would mak the same amount of money whether they sold to amazon or your local game store. logistically they only should be making more on individual sales on their site and they offset it with promos.

Scarab Sages

Paizo would only "mak" the same amount of money if all the quantities sold on Amazon were automatically transferred to Paizo.com. Amazon has breadth of distribution that Paizo.com doesn't. While I'm sure Paizo isn't "forced" to use them, Amazon's sheer internet momentum and SEO domination likely makes it disadvantageous to ignore them. In addition, Paizo likely IS making more on sales at Paizo.com, even if they matched Amazon's price, because they're getting a higher margin on the product.


feylund wrote:
just saying paizo doesnt have to use amazon and they would mak the same amount of money whether they sold to amazon or your local game store. logistically they only should be making more on individual sales on their site and they offset it with promos.

I'm not really sure about this, but I think that an important part of book sales (and probably sales in general) is getting into as many distribution channels as possible.

It's true that the per/unit profit on direct sales is higher than those sold into distribution (although some of that goes in extra costs of warehouse staff/customer service/IT support/etcetera) nonetheless, provided there's profit from ongoing sales to distributors, I believe the thinking is that getting it out there in front of the public will only be a good thing - just having it on Amazon would probably introduce it to people who wouldnt otherwise see it if it were only available here. Some of them could even end up coming to paizo for the promos.

Provided the entire market isnt making decisions on pricing alone, it's unlikely to hurt overall (the promos will support direct sales and the cheaper prices into distribution will hopefully support third party retailers).

I think the business does best if all avenues of sales are healthy.

Silver Crusade

Pathfinder Adventure Path Subscriber
Calthaer wrote:
Paizo would only "mak" the same amount of money if all the quantities sold on Amazon were automatically transferred to Paizo.com. Amazon has breadth of distribution that Paizo.com doesn't. While I'm sure Paizo isn't "forced" to use them, Amazon's sheer internet momentum and SEO domination likely makes it disadvantageous to ignore them. In addition, Paizo likely IS making more on sales at Paizo.com, even if they matched Amazon's price, because they're getting a higher margin on the product.

Also, because of Amazon's silly shipping prices, many overseas customers can actually buy books which they would never afford otherwise - 60+ USD shipping on hardcovers is a no-go for me, and I can only imagine it gets worse in more remote corners of the Earth.

So either Paizo sells me a hardcover book through Amazon and gets 50% of the value in their pocket, or they don't sell me the book at all. One of these two is a valid business choice, the other not so much :)


Calthaer wrote:
Paizo would only "mak" the same amount of money if all the quantities sold on Amazon were automatically transferred to Paizo.com. Amazon has breadth of distribution that Paizo.com doesn't. While I'm sure Paizo isn't "forced" to use them, Amazon's sheer internet momentum and SEO domination likely makes it disadvantageous to ignore them. In addition, Paizo likely IS making more on sales at Paizo.com, even if they matched Amazon's price, because they're getting a higher margin on the product.

1. please dont get on me about spelling errors. its not easy typing on a phone with a keyboard. 2. im trying to say that paizo would not be selling to amazon if they in turn were not making money so it doesnt matter however much amazon wants to charge.


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

yeah, don't really get the point in pointing out spelling errors when you know what the person is trying to say. phone keyboard aside, English isn't everyone's first language.

My point is that Amazon is able to offer the same product at almost half the cost, the only downside, which is MAJOR to me, is the lack of promo cards.

If i had a way of getting my hands on the promo cards on the side short of ebay there would be nothing stopping me from taking advantage of my amazon prime membership. I would rather support Paizo directly, and i am a BIG fan of having a complete set.

So in the end I will pay double to Paizo, it just makes me unsatisfied that Amazon can offer such a discount for the same product I am buying directly from the distributor. If they offered the promo cards? the ONLY thing that would keep me dedicated to Paizo is customer loyalty.


Yoshua wrote:

My point is that Amazon is able to offer the same product at almost half the cost, the only downside, which is MAJOR to me, is the lack of promo cards.

If i had a way of getting my hands on the promo cards on the side short of ebay there would be nothing stopping me from taking advantage of my amazon prime membership. I would rather support Paizo directly, and i am a BIG fan of having a complete set.

I think this shows things are working as they should.

There's a low cost option for the price sensitive and a "premiere" option for the completionists amongst us (we get something special for taking the more expensive option). Paizo's game gets seen by many more people than it would if they only sold it on their own site and hopefully all distribution channels benefit.


I've seen lots of other cases of similar pricing. Computers, for example, can often be sold by major retailers for less than the price of buying direct from the manufacturer.

Dark Archive

Yoshua wrote:

yeah, don't really get the point in pointing out spelling errors when you know what the person is trying to say. phone keyboard aside, English isn't everyone's first language.

My point is that Amazon is able to offer the same product at almost half the cost, the only downside, which is MAJOR to me, is the lack of promo cards.

If i had a way of getting my hands on the promo cards on the side short of ebay there would be nothing stopping me from taking advantage of my amazon prime membership. I would rather support Paizo directly, and i am a BIG fan of having a complete set.

So in the end I will pay double to Paizo, it just makes me unsatisfied that Amazon can offer such a discount for the same product I am buying directly from the distributor. If they offered the promo cards? the ONLY thing that would keep me dedicated to Paizo is customer loyalty.

You can talk with the Customer Reps they have said before that they can start people off with the add-on decks and still get most of the promos if not all of them.


Yeah, for me the sub seems completely silly now.

It ends up being 86.44 for the first shipment, versus getting the same base set and add-on pack from Amazon for 52.95.

That means that in this first shipment with four promos, those promo cards are costing me roughly $8 EACH.

I understand WHY Amazon can undercut, but since I don't really value the promos the subscription ends up costing (for this shipment) 63% MORE than the no-commitment Amazon route. Subscriptions should always save you money...the web made the world crazy


dont forget in your math that prime costs $100 a year. its still cheaper. just not nearly as much.


I don't include that in my math because Prime is basically a cost savings for us due to the historical volume of orders with paid shipping we did at Amazon, and the fact that we canceled a streaming video service when we signed on. I get your point, though...It is just a weird situation where a subscription is the more expensive way to go (assuming you aren't an absolute collector who has to be 100% complete)


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Anyone know if they will throw class decks on amazon? seeing as there are no pre order bonus's and amazon seems to undercut I wouldn't mind saving the shipping on those decks through prime :D


Only Amazon knows that for sure. Class decks are available through the same distribution channels all the other pacg products are, so Amazon has the option to order them.


I would love to buy the PACG from Pyizo, too for the prome cards and giving all the money to the people who work on more game like that.

1. I would have to deal with an intense amount of shipping costs (well Germany).

2. I would have troubles while playing the game. Some Of my friends can't deal with English rulesets and create the most fantastic interpretations. (Like when we played Pathfinder RPG).

I think the subscription is a really amazing strategy and for gods sake I have no clue why Ulisses Games (German publisher) cannot get a hold of that. (Well after all Paizo went through they still had the German game printed in China and now the release date was again set back 6 weeks because "the ship is on its way". And none of them "can" tell you which ship that actually is.)

Oh yeah bottom line: That leaves me with Amazon.de since other retailers can not undercut Amazon might still charge me shipping fees and/or other costs from stupid payment methods and I still get no promos.


There seems to be a lot of hate for Amazon. I'm kind of grateful that they list it for such a low price. It really helps my wallet.

Grand Lodge

Cedfaz wrote:
There seems to be a lot of hate for Amazon. I'm kind of grateful that they list it for such a low price. It really helps my wallet.

For non-US participants, Amazon is a way for people to cut cost especially when it comes to shipping. For US customers, people have to weigh the cost of being a subscriber and getting the promos versus other avenues like Amazon which cut the cost and for some, provide free shipping. It's just a matter of choice. I have a subscription. My buddy buys from another online store because he has a lot of credit with them. Now they sell at a discounted rate but he does usually have to pay for shipping unless he goes over $100. Plus they have the promos with the decks.

So there is a bit of hate for Amazon because they have an attractive price on the game we all love and then we look at that promo that costs the difference between Paizo's total cost and Amazon's. I just look at it as supporting a company that puts out products that I love. I put aside the cost factor.

For instance, I go each week and purchase comics at the local comic book store. I could, instead, purchase the same comics each week from Midtown Comics or MyComicShop. And with my volume, my shipping cost would be covered most of the time. It would be cheaper to do the online thing even with the discount that the store gives me. But I like my local store. I like being able to go there a couple times a week. I like the people. So I support that store for more than just the bottom line.

It's the same a purchasing from Paizo vs Amazon (or others). At least for US customers. For outside the US, their avenues are different.


Believe me, Paizo makes a very good business with Amazon, otherwise they wouldn't sell their products through them. So why the hate?

For me since I dont have Amazon Prime and I live in Hungary the cheapest option is BookDepository with their free shipping.

Would Paizo earn more money if I would purchase directly from them ? Well, hardly. They would have a bigger margin, but I would buy products slower, and maybe I would skip more products.

Also, it's business. You can be sure that successfull companies like Paizo and Amazon knows what's good for them, you shouldn't worry about it. As a customer you should care about what is good for you - lower prices, faster delivery, promos etc.


Zoltán Mészáros wrote:

Believe me, Paizo makes a very good business with Amazon, otherwise they wouldn't sell their products through them. So why the hate?

For me since I dont have Amazon Prime and I live in Hungary the cheapest option is BookDepository with their free shipping.

Would Paizo earn more money if I would purchase directly from them ? Well, hardly. They would have a bigger margin, but I would buy products slower, and maybe I would skip more products.

Also, it's business. You can be sure that successfull companies like Paizo and Amazon knows what's good for them, you shouldn't worry about it. As a customer you should care about what is good for you - lower prices, faster delivery, promos etc.

I completely agree with him. Paizo will make a profit if Amazon resells their product for them. It only affects Amazon. Well played, Zoltan.

Silver Crusade

Pathfinder Adventure Path Subscriber

I'm very happy for Amazon and BookDepository. Without them, my chances of ever giving Paizo my money for hardcovers and boxes would be slim to none.

Grand Lodge

Cedfaz wrote:
I completely agree with him. Paizo will make a profit if Amazon resells their product for them. It only affects Amazon. Well played, Zoltan.

I guess I didn't say it right. Myself, I don't hate Amazon. I use it all the time for various products. I do have Prime so I have the two-day free shipping. Which is amazing. I also have my two kids and my daughter-in-law on my Prime so they can use it as well.

All I was getting at was that while it would be cheaper for me (in every way) to purchase my Paizo products through Amazon. But I'm not looking for the bottom line and am willing to pay the extra in order to get the promos as well as the discount while at GenCon.


I think the promos are the main reason why I would consider the subscription if i would live in the US.

Also, once you made the subscription it's very comfortable, you just wait for new goods every month.

Grand Lodge

Zoltán Mészáros wrote:

I think the promos are the main reason why I would consider the subscription if i would live in the US.

Also, once you made the subscription it's very comfortable, you just wait for new goods every month.

Very true. Plus I have the subscription to the comics. (Mainly because I collect variant covers.)


Cedfaz wrote:
There seems to be a lot of hate for Amazon.

I get annoyed at Amazon, but don't hate them.

Hate I mostly save for gnomes, country music, and wasted alcohol. :)

My issue with Amazon (well, the one that is pertinent to this thread) is that they change the release dates on products that they didn't order sufficient quantities of rather than showing them out-of-stock.

-TimD


Pathfinder Adventure Path, Lost Omens, Pathfinder Accessories, Rulebook Subscriber; Pathfinder Battles Case Subscriber

Looks like class decks are starting to show up on Amazon for under 16 with free shipping.

But ship date is 9/2


TimD wrote:
Cedfaz wrote:
There seems to be a lot of hate for Amazon.

I get annoyed at Amazon, but don't hate them.

Hate I mostly save for gnomes, country music, and wasted alcohol. :)

My issue with Amazon (well, the one that is pertinent to this thread) is that they change the release dates on products that they didn't order sufficient quantities of rather than showing them out-of-stock.

-TimD

My question about Amazon is why some items are not available until a couple months after the release date and some are available on the release date. I order the starter set for 5th edition and got it on the release date, but most of the items from Paizo are a few months after the release date.


they do that until they get the stock in the warehouse


brad2411 wrote:
Yoshua wrote:

yeah, don't really get the point in pointing out spelling errors when you know what the person is trying to say. phone keyboard aside, English isn't everyone's first language.

My point is that Amazon is able to offer the same product at almost half the cost, the only downside, which is MAJOR to me, is the lack of promo cards.

If i had a way of getting my hands on the promo cards on the side short of ebay there would be nothing stopping me from taking advantage of my amazon prime membership. I would rather support Paizo directly, and i am a BIG fan of having a complete set.

So in the end I will pay double to Paizo, it just makes me unsatisfied that Amazon can offer such a discount for the same product I am buying directly from the distributor. If they offered the promo cards? the ONLY thing that would keep me dedicated to Paizo is customer loyalty.

You can talk with the Customer Reps they have said before that they can start people off with the add-on decks and still get most of the promos if not all of them.

I do not believe that to be accurate.

I called and spoke with a Rep and she was very clear that they could not start with anything other than the current deck and promo. I was specifically told that prior promos were NOT available.

At any rate, cost for me through Amazon is $58.27 including tax for the base S&S game + add on deck. I've had prime since it was available, and PACG stuff isn't even in the universe of reasons why I have it, so cost for Prime is irrelevant to me for these purposes.

Cost through Paizo is $83.25 for the same stuff. That makes being a subscriber $24.98 more expensive. But I get 4 promo cards, making each card worth $6.25.

So it really boils down to the question of do you want the promo cards? If yes, subscribing makes sense because you would be hard pressed to find the cards on Ebay for that price and thats not even taking into account the effort you have to go through hunting for the best deal. If you don't want the cards, then Amazon is the clear winner. (Of course you could subscribe and sell the cards yourself and potentially come out ahead, but lets leave that discussion alone for now).

For me, I am a completionist. I hate it, but I acknowledge that weakness. So I will subscribe. I bought all the promo cards I didn't have on Ebay when I found out that they existed.

Really my only beef with the subscription is the outrageous shipping charges Paizo has. I hate being ripped off like that, but I tolerate it for the promo cards because even after the gouging, I still get them cheaper than Ebay.


Svetgar wrote:
brad2411 wrote:
Yoshua wrote:

yeah, don't really get the point in pointing out spelling errors when you know what the person is trying to say. phone keyboard aside, English isn't everyone's first language.

My point is that Amazon is able to offer the same product at almost half the cost, the only downside, which is MAJOR to me, is the lack of promo cards.

If i had a way of getting my hands on the promo cards on the side short of ebay there would be nothing stopping me from taking advantage of my amazon prime membership. I would rather support Paizo directly, and i am a BIG fan of having a complete set.

So in the end I will pay double to Paizo, it just makes me unsatisfied that Amazon can offer such a discount for the same product I am buying directly from the distributor. If they offered the promo cards? the ONLY thing that would keep me dedicated to Paizo is customer loyalty.

You can talk with the Customer Reps they have said before that they can start people off with the add-on decks and still get most of the promos if not all of them.

I do not believe that to be accurate.

I called and spoke with a Rep and she was very clear that they could not start with anything other than the current deck and promo. I was specifically told that prior promos were NOT available.

What Paizo has been working on is an option to get the Character Add-on Deck in August, but not the Base Set. Here is one post where it is mentioned. Since the promos are related to the month and not the product, an August subscription of just the character add-on deck would still received all the August promo cards. I haven't seen anywhere that they've detailed the completion of their efforts to allow this.

Also note, you could end up getting the character add-on and waiting a while to get the base set, since Amazon or any other store can't supply it until August 14th at the earliest.


Hawkmoon269 wrote:


What Paizo has been working on is an option to get the Character Add-on Deck in August, but not the Base Set. Here is one post where it is mentioned. Since the promos are related to the month and not the product, an August subscription of just the character add-on deck would still received all the August promo cards. I haven't seen anywhere that they've detailed the completion of their efforts to allow this.

Also note, you could end up getting the character add-on and waiting a while to get the base set, since Amazon or any other store can't supply it until August 14th at the earliest.

Has anyone else seen any update on this? Promos or not, I'd like to know whether it's possible to start a subscription with the character add-on deck


MightyJim wrote:
Hawkmoon269 wrote:


What Paizo has been working on is an option to get the Character Add-on Deck in August, but not the Base Set. Here is one post where it is mentioned. Since the promos are related to the month and not the product, an August subscription of just the character add-on deck would still received all the August promo cards. I haven't seen anywhere that they've detailed the completion of their efforts to allow this.

Also note, you could end up getting the character add-on and waiting a while to get the base set, since Amazon or any other store can't supply it until August 14th at the earliest.

Has anyone else seen any update on this? Promos or not, I'd like to know whether it's possible to start a subscription with the character add-on deck

I have a question pending with customer service on this myself. Of course its only been since Friday, and I am sure they are swamped right now with Gencon just around the corner. We'll see what comes of it.

Lantern Lodge Customer Service Dire Care Bear Manager

MightyJim wrote:

Has anyone else seen any update on this? Promos or not, I'd like to know whether it's possible to start a subscription with the character add-on deck

I hope to have a final answer for this later today.

Lantern Lodge Customer Service Dire Care Bear Manager

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Steve Geddes wrote:
They always sell for less - if paizo sold them to us at distributor prices, amazon would undercut them. You can't win a price war against amazon.

And in the process, lowering prices on our site would upset a lot of FLGS who do not have the option to slash prices that low and we do not want to undercut brick & mortar retailers.

Lantern Lodge Customer Service Dire Care Bear Manager

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Starting now, you can also go to your My Subscription page and select subscription pick up at Gen Con.


Sara Marie wrote:

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Hi Sara Marie,

What should we do if we already have already started a subscription and would prefer it start with the add-on deck? I already sent an email in to customer service on this when I placed my order (# 3203085) but I want to make sure I know if I need to make a change on my end. Is the order spawning also when the payment authorization goes through? If so, it would charge for what is currently in my subscription, which includes the base set?

Mostly I just want to make sure I have time to cancel my pre-order of the base set from Amazon if it turns out I need to get it from my subscription.

Lantern Lodge Customer Service Dire Care Bear Manager

I poked your subscription a bit so you are starting with the add-on deck instead of the base set. Ignore the erroneous subscription cancellation email I accidentally sent.


Thank you, Sara Marie. I saw the cancellation first but I thought it was probably related to this.

I really appreciate the help, and how friendly and helpful everyone in customer service is.

Paizo Employee Chief Technical Officer

Svetgar wrote:
Really my only beef with the subscription is the outrageous shipping charges Paizo has. I hate being ripped off like that, but I tolerate it for the promo cards because even after the gouging, I still get them cheaper than Ebay.

Our shipping charges are based on actual cost. Feel free to prove that for yourself by going to postcalc.usps.com and asking it to calculate the shipping for a package from ZIP code 98052 to your own ZIP code. For the Base Set, you'll need to choose "Large Package" as the shape. The weight is 5 pounds even, and the package dimensions are 16 x 16 x 5. (Note that it cannot be sent via Media Mail.) Add $.95 to cover the cost of the box (ULINE S-15055) and $.23 to cover the cost of the Foam Corner Protectors we use to ensure your Base Set arrives in excellent condition. Your total will be very close to what we charge for shipping and handling, and may even be *higher* than we charge. If the difference is in our favor, it will be a small difference, and covers the "handling" portion of "shipping and handling" (which is to say those few cents go to pay the people that carefully handle your package).


Sara Marie wrote:
I poked your subscription a bit so you are starting with the add-on deck instead of the base set. Ignore the erroneous subscription cancellation email I accidentally sent.

My subscription page is looking a bit weird today. I did send an email in to customer service regarding that and questions on other orders.


Sara Marie wrote:

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Starting now, you can also go to your My Subscription page and select subscription pick up at Gen Con.

So presumably, people wanting to start with the add-on deck need not do anything until August 1st?

Lantern Lodge Customer Service Dire Care Bear Manager

MightyJim wrote:
Sara Marie wrote:

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Starting now, you can also go to your My Subscription page and select subscription pick up at Gen Con.

So presumably, people wanting to start with the add-on deck need not do anything until August 1st?

Correct.


Sara Marie wrote:
MightyJim wrote:
Sara Marie wrote:

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Starting now, you can also go to your My Subscription page and select subscription pick up at Gen Con.

So presumably, people wanting to start with the add-on deck need not do anything until August 1st?

Correct.

I thought, for the people that have current subscriptions, if they wait until August 1st, the system will be ordering the Base Set for them as of the 31st of July (the day before).

So if they want to start with the character add-on deck, they don't need to contact support and can instead wait until the 1st of August, then?

Or did you mean that people can cancel their subscriptions and then re-subscribe on the 1st of August and have a selection to start with the add-on deck?

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber
Firedale2002 wrote:
Sara Marie wrote:
MightyJim wrote:
Sara Marie wrote:

One way or another, after I run the August Subscription order spawning currently estimated for July 31st, there will be an option on the Adventure Card Game Subscription to start with the character Add-On deck. Starting with the Add-On deck at that point will also get you the August Promos.

Starting now, you can also go to your My Subscription page and select subscription pick up at Gen Con.

So presumably, people wanting to start with the add-on deck need not do anything until August 1st?

Correct.

I thought, for the people that have current subscriptions, if they wait until August 1st, the system will be ordering the Base Set for them as of the 31st of July (the day before).

So if they want to start with the character add-on deck, they don't need to contact support and can instead wait until the 1st of August, then?

Or did you mean that people can cancel their subscriptions and then re-subscribe on the 1st of August and have a selection to start with the add-on deck?

In order to skip any item in a subscription, you need to cancel your subscription. The starting with the add on deck is just that, starting.

Lantern Lodge Customer Service Dire Care Bear Manager

Firedale2002 wrote:

I thought, for the people that have current subscriptions, if they wait until August 1st, the system will be ordering the Base Set for them as of the 31st of July (the day before).

So if they want to start with the character add-on deck, they don't need to contact support and can instead wait until the 1st of August, then?

Or did you mean that people can cancel their subscriptions and then re-subscribe on the 1st of August and have a selection to start with the add-on deck?

If you have a subscription to the Card game active right now, you will have the Skull and Shackles Base Set + Add-On Deck + Promos automatically spawned for you on or just after July 31st.

If you do not want the Skull & Shackles Base Set to be automatically generated for you, you need to cancel your subscription as soon as possible.

August 1st, you should see the option for starting with the the Add-On deck (+ promos) and can resubscribe at that point.

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