Order 3112461


Customer Service

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Just a quick check of the above order.

When it originally tried todo the authorisation, it pinged my bank's over aggressive fraud prevention measures. I got the block off and pressed the button to retry my payment method on the 7th. I was just looking through my account tonight, and caught the fact that it was still showing as suspended.

Would it be possible to give it a bit of a poke to get it on it's way please?

Customer Service Representative

Thanks for the notification. I have given it poke, and it looks like all is well now, and it should be able to ship in the near future.

Thanks!
Sharaya

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

This pushed out yesterday, thanks!

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Had similar problem on this order https://secure.paizo.com/paizo/account/orders/v5748a8i3wnqc

It is showing as pending, so hopefully it's in the great queue, but still siightly paranoid about it...

Also, if my party turns the right way in two weeks time, they're going to run into a Shemazian, so if there's any chance it might make it out, I'd be really happy

Customer Service Ray of Funshine

It does look like it was the same issue. I've given it a poke and it looks like it authorized successfully now. I'll try to make sure this goes as soon as possible, so we don't run into any more issues with authorizations.

Dark Archive

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Charter Superscriber

Thanks guys - got my shipping notice through

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