Mischief Mondragon |
I tried to start the subscription with the upcoming Reign of Winter set and when I selected that it said I had to add the Wrath of Righteous case to the order for it to go through. I don't want both as I already received a case of WoR through a 3rd party.
Katina Davis Customer Service Representative |
Hello Mischief,
I looked into the matter, and it seems this was just a display error on our end. I've gone ahead and submitted the subscription, so that should now be active on your account. Since the Reign of Winter case is still on preorder, it has been moved to your sidecart. It should be ready to go with the rest of your subscriptions in May.
We expect to start authorizing our May subscriptions around the 8th or 9th, so it might be a good idea to check at that time to make sure that it is not stuck in your sidecart. If it does look like it's stuck, just let us know via messageboard, email, or phone. We'll get it taken care of right away.
In the meantime, please let me know if there's anything else I can do to help you out.
Thanks!
Katina