Order #3072507


Customer Service


Adventure Path Charter Subscriber; Starfinder Charter Superscriber

I can't tell why this is being declined, the only thing different was I used my phone to place it.

Should I delete my payment preferences and create a new one?

Or is there some other bug in the system?

Thank You

Lantern Lodge Customer Service Dire Care Bear Manager

System bug that actually unset the payment method from the order. The Transaction Declined message came from our system seeing no payment method. I think I put the correct payment method back on the order, please take a moment to view your order history to make sure everything looks correct.

thanks
sara marie


Adventure Path Charter Subscriber; Starfinder Charter Superscriber

Everything looks fine now!

Thanks again for your awesome customer service!!!

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