Hello,
I can't order from your webstore because each time I click on the "Place my order" button I get sent back to my "Shopping Cart" page. I've tried multiple times since last week but the problem remains.
I don't think this has anything to do with my payment method since my subscriptions are still authorized normally. Maybe it's because I'm trying to order preorder items alongside standard items?
Could you please look into it?
Thanks for bringing this to our attention. The system has been a little buggy sometime lately when trying to process pre-ordered sidecart items with other items. I have moved the pre-ordered item to your sidecart manually, so you should be able to finish submitting the rest of the order.
If you are still having problems, please let us know.
Thanks!
Sharaya
Thank you Sharaya.
Even like that, I was not able to place the order for the two remaining items in a single order. The system indeed seems to have a hard time processing preorder items and print/pdf bundles alongside standard items.
Eventually I just ordered the items separately and all went well.
Thanks again for your swift response.
I'm having this same problem.
Paizo Customer Service Algorithm
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Greetings Zelq,
If you would like I should be able to bypass the error and submit your order for you. Just add the items you would like to purchase to your shopping cart and fill out as many steps of the checkout process as you can. Once you have just post again here and I'll be glad to submit them for you.
- Erik Keith