I had some pages fall out of a near mint copy of Curse of the Crimson Throne #2 during the play session a couple weeks ago. :(
I got the same AP (Sword of Valor) for xmas and the pages were falling out. I called Paizo and they sent me a new one, but the pages are falling out of that one too!
My players are already through the book so I'm not gonna stress it too much.
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Are those of you having issues making certain to pre-fold the front and back covers along the creases near the spine before you start reading/using them? If not, I'd advise starting to do so as this dramatically reduces the strain on the spine. During the time I've been doing so, I have yet to lose a single page out of several dozen modules and AP issues.
Paizo Customer Service Algorithm
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Hello Everyone,
At certain points in a books printing run the glue levels may run low, resulting in less being applied to the books spine when the glue roller runs against it. This can result in books with less binding agent applied, causing what you're seeing.
The first step you'll want to take if you receive a faulty copy of a book is to bring it to the attention of the retailer you received the book from. Most retailers are happy to offer an exchange for a new copy.
If the original retailer is unable or unwilling to assist you however please let us know at customer.service@paizo.com. We take the quality of our books very seriously, both in their content, and in how they're physically produced. Most of our unstapled softcover book covers include a score that runs along the books spine. The cover is designed to be folded along this line to help distribute the pressure applied to the books spine when open, helping increase the books lifespan.
- Erik Keith
I have a similar problem with Wrath of the Righteous #6 that I ordered and received from Paizo last week. There aren't pages falling out however. Instead, the cover has peeled away from the spine/pages down almost the entire length.
Yes, I crease the covers before I start reading them, but this happened almost immediately when I flipped through it the first time. There is plenty of glue holding the pages themselves together, but it appears to have not attached to the cover at all, or very little. There was no ripping or tearing of the paper on the inside cover of the spine... it just peeled away.
Also, this is the first AP book I've had do this, so obviously it is a rare occurance, at least for me. I haven't emailed support yet, as I was busy reading Mummy's Mask #1. :)
I have every single AP and this has happened to me only twice.
I used contact adhesive spray and that worked both times. After contact I used several bulldog clips along the full length of the spine and left the product by a radiator of a day.
I have a similar problem with Wrath of the Righteous #6 that I ordered and received from Paizo last week. There aren't pages falling out however. Instead, the cover has peeled away from the spine/pages down almost the entire length.
Yes, I crease the covers before I start reading them, but this happened almost immediately when I flipped through it the first time. There is plenty of glue holding the pages themselves together, but it appears to have not attached to the cover at all, or very little. There was no ripping or tearing of the paper on the inside cover of the spine... it just peeled away.
Also, this is the first AP book I've had do this, so obviously it is a rare occurance, at least for me. I haven't emailed support yet, as I was busy reading Mummy's Mask #1. :)
This happened to me as well with the same book. None of the internal pages were damaged, so I was just able to re-glue with no issues.
Also, I'm not sure I understand the pre-creasing that has been mentioned in this thread. Does that involve just opening the book out in the middle, or is there something I have to look for?
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On the front cover about 10mm from the spine there is a line that runs all the way to the bottom. It's where the front page should pivot from rather than all the way to the actual edge/spine.
If you fold over the front page alone this line all the other pages will follow meaning that the book isn't ever completely opened up thus preventing strain on the glued parts.
Man I'm sure there's a better way to put that if only my English was better. It took like 3 attempts to pass my O-level English! I have 2 math A-levels but can't write for sh@t!
On the front cover about 10mm from the spine there is a line that runs all the way to the bottom. It's where the front page should pivot from rather than all the way to the actual edge/spine.
If you fold over the front page alone this line all the other pages will follow meaning that the book isn't ever completely opened up thus preventing strain on the glued parts.Man I'm sure there's a better way to put that if only my English was better. It took like 3 attempts to pass my O-level English! I have 2 math A-levels but can't write for sh@t!
No, you got it perfect. Thanks, that makes sense! I'll be sure to do that going forward.
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Same thing happened to me as well, but what made it worse the game store actually made me pay upfront for everything and then made me wait 4 weeks as they only had the shop copy in store. (they dont keep stock of anything except core books)
In the end I save up and purchassed a colour printer that prints on both sides & I just get the PDFs. I only purchase select Hardcovers now.
My only complaint with Paizo is the quality. I love the content, I love the Pathfinder system and I really love the friendly nature of the company. However, I think the quality of the books is not up to par with other RPG books I've bought in the past.
I don't feel that, as the consumer, I should be responsible for re-gluing or rebinding the books. I own a copy of all the hard covers up to the present, but I have stayed away from the soft covers because of quality concerns.
It is nice that you can buy the pdfs online, but I really like a hard copy I can thumb through, and printing it myself is not a cost-effective option by the time you figure in the cost of printing supplies as well as the time and effort to print and bind it, it simply isn't worth it, in my opinion.
Please raise the quality of the binding materials/adhesive being used. I would love to spend more money on Paizo goodies, but for now I am reluctant to do so. Making it right with a replacement after the fact is decent, but it would be far better to get it right the first time.
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I've worked in a book bindery for 13 years now. There is a score line on the front and back cover to create a hinge. If you crease this line, the pages will bend there and not at the spine, keeping the spine from cracking and the pages from falling out.
Production errors do happen and it is not unheard of for an entire order to be ran as sub-standard books. If that were the case though, you'd have virtually everyone who received a book from that print run on these forums upset and quality control usually catches these issues before it leaves the bindery. It would be a statistical anomaly for all of your books to fall apart due to production errors. I highly recommend that you try what I and an earlier poster mentioned: creasing the hinge on the front and back cover and not creasing the spine. This is how these books are intended to be read.