Order 3059142, Gift Certificate Code Required

[Matt Thomason]

Hiya,

I just bought a gift certificate with the above order but it isn't showing on my gift certificate page as it's supposed to. Please note that I need the code to be able to give it to someone.

Thanks!

- Matt

[Feegle]

Having the same problem here. Order #3034552

[Tangaroa]

Also having the same problem. Already sent an e-mail off to customer service.

[Feegle]

Bump?

[Tangaroa]

It's 5-6 am in Seattle. Apparently customer service must sleep. Lame! /s

[Feegle]

Heh. I know, but from the look of this forum, they fixed this issue with a bunch of other threads yesterday, so I thought I'd bring this one to the top while I'm awake. :)

[Cpt_kirstov]

Feegle, as I understand it they work from the bottom up, so bumping the thread actually puts it to the back of the line (it was already the top thread when I posted this, so not causing any harm)

[Erik Keith]

I was able to assign the store credit to your accounts. Our system was having trouble processing store credit but we just did a fix that should resolve the issue. If you needed the credit assigned to someone else's account let me know and I'll be glad to assist you further!

[Matt Thomason]

Thanks Erik :)

I went with an alternative plan in the end, so store credit works out just fine!