Ordering system didn't give me the Pathfinder Advantage discount...


Customer Service


I just tried to buy the Shattered Star pawn set, but the system didn't seem to pick up that I'm an AP subscriber: it didn't offer the Pathfinder Advantage discount or allow me to choose "Ship with my subscription."

I backed out of the order, and the item is still in my shopping cart.

Thanks for looking into it!


FYI: I decided I wanted the Runelords pawn set instead, so I added those plus some Fantasy Flight pawn stands.

The system is still not adding my Pathfinder Advantage subscription, and is prompting me to subscribe to the APs so that I can get the discount!

Items are still in the Shopping Cart; didn't want to complete the sale with the incorrect pricing and inability to add this shipment to my AP sub.

Thanks for looking into it!

Paizo Employee Paizo Customer Service Algorithm

Thanks for letting me know about this Haladir,

I was able to refresh the discounts being applied to your shopping cart and your Pathfinder Advantage kicked in, you should now be able to submit your order. If the system gives you any trouble however make sure to let me know. :)

- Erik K


Erik Keith wrote:

Thanks for letting me know about this Haladir,

I was able to refresh the discounts being applied to your shopping cart and your Pathfinder Advantage kicked in, you should now be able to submit your order. If the system gives you any trouble however make sure to let me know. :)

- Erik K

Thanks!

Community / Forums / Archive / Paizo / Customer Service / Ordering system didn't give me the Pathfinder Advantage discount... All Messageboards
Recent threads in Customer Service