Swords of valor

[sarokcat]

Just today I sat down with my physical copy of this book, and opened it up only to have several of the pages basically slide right out as soon as I came to them. Right now I have two groups of pages that have fallen out.. 21-28, and 43-58, a pretty large portion of the book. The book itself is in otherwise pristine condition, and I am still able to read the pages now to prep for my group, though I worry about them getting lost later. I do have the pdf from the subscription as a backup, though I wanted to know if there is a way to get a replacement copy for the table. The entire book seems fine other then the fact that is falling apart though, so there is that. and I went and checked the other books in the ap and they seem to be just fine in regards to their binding. First real issue I have had with one of your books falling apart on me to be honest so not sure what to say. I can provide pictures of the book and the separated pages if needed as well.

[Sharaya]

I'm sorry to hear that you're having problems with the binding of your book. It doesn't happen often, but sometimes, when the books are going through the manufacturing process, they do not get enough glue on the binding.

I have set up a replacement book for Swords of Valor to be shipped to you. You should receive an email confirming this new order.

If you can, it would be appreciated if you would email us some pictures of the book at [e-mail], so we can have the information for quality control.

If you have any other questions or concerns, please let me know.

Thanks!
Sharaya

[yosemitemike]

I am having the same problems with my copy. Pages 19-30 have fallen out.

[Sharaya]

yosemitemike wrote:

I am having the same problems with my copy. Pages 19-30 have fallen out.

I'm sorry to hear you're having this problem too. It seems like the glue goblins need some better training. It looks like you have purchased it through a retailer other Paizo.com. In this case, you will need to first go through the retailer you originally purchased it through for a replacement or refund. That retailer should then be able to get a replacement or credit from their distributor, the distributor from us. If they are unwilling or unable to assist you, please let us know (preferably via email), and we'll see what we can do to assist you further.

If you did purchase it through us, please provide me with the order number of the purchase, and we should be able to do assist you from there.

Thanks!
Sharaya