Hello,
I recently picked up some PDF downloads from your store. I personalized them,then downloaded them, but then when I went to open them there was nothing in the folder.
This happened with the following two products:
City Builder Volume 2
Quirin Campaign 1: The Temporal Key
I'm not sure if this is a product problem or some technical snafu.
Thank you for your attention to this matter.
Chief Technical Officer
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Hello,
I recently picked up some PDF downloads from your store. I personalized them,then downloaded them, but then when I went to open them there was nothing in the folder.
This happened with the following two products:
City Builder Volume 2
Quirin Campaign 1: The Temporal Key
I'm not sure if this is a product problem or some technical snafu.
Thank you for your attention to this matter.
We've had a few reports of empty folders before—the solution seems to be trying a different unzipping utility.