Cat-thulhu |
My Order history says I have no pending orders, the order has shipped if I look at the order itself, but when I look at the history it says only part 3 of WotR has shipped (yesterday) while everything else is pending. I assume this could be a glitch since it's never happened to me before and I don't have access to any pdf's yet?
Justin Riddler Customer Service Representative |
Looks like your order was processed for shipping on Monday and our system missed sending you a notification email. We apologize for any confusion. Your PDFs should now be on your My Downloads page and you can view this shipped order from your Order History page.
I attempted to send you a new confirmation email to see if it would be the shipment-notification email, however it was just a repeat of the last email, so go ahead and ignore it.
~Justin Riddler
Customer Service