Question about subscription Shipments


Customer Service


Hello,

I have a Pathfinder Modules Subscription and have just started a Pathfinder AP subscription (starting with Worldwound Incursion).

I would like for "The Dragon's Demand" (which is the next module in my subscription) to be shipped with "The Worldwound Incursion".

When I look in my Side-Cart, I can't tell they'll be shipped together or separately, but I have "Cheapest" listed as the shipment method.

I would like to make sure that this happens since I live in Canada and want to cut down on shipping costs.

Can anyone help me make sure this happens?

Dark Archive Customer Service Representative

Our system generates subscription items and empties sidecarts once per month. Unfortunately we cannot alter this schedule.

~Justin Riddler
Customer Service


Justin Riddler wrote:

Our system generates subscription items and empties sidecarts once per month. Unfortunately we cannot alter this schedule.

~Justin Riddler
Customer Service

Ok, thanks!

I have another question:

I have now started a campaign setting subscription that should start with Demons Revisited. I added it on after I started my AP subscription but it should ship at the same time as my first volume of the AP subscription.

However, the Pathfinder Advantage discount is not listed as applying to my campaign setting subscription.

How do I get the Pathfinder Advantage discount to apply to my campaign setting subscription? Should I cancel both my subscriptions and then re-suscribe to both at the same time?

Lantern Lodge Customer Service Dire Care Bear Manager

The Pathfinder Advantage from the Adventure Path subscription will kick in when the first volume of the subscription ships. In your case, when it ships it should grant the discount to the Campaign Setting book in your sidecart that will be shipping with your first volume. When you get your email confirmation next month letting you know we have generated your subscription order and are preparing to ship, double check to make sure the discount has been applied. If it has not, let us know and we can fix it for you.

thanks
Sara Marie

Community / Forums / Archive / Paizo / Customer Service / Question about subscription Shipments All Messageboards
Recent threads in Customer Service