Digital Ticket Return Policy?


Customer Service


I bought my tickets for Paizocon and the banquet early to ensure I didn't miss out, but I'm now unable to make it due to work scheduling.

Is there any type of return policy on this? I'd be perfectly happy with credit that would apply to future subscriptions.

Thanks!

Lantern Lodge Customer Service Manager

I'm sorry you won't be able to make it! This far in advance we can definitely get those tickets returned for you. I've just returned the banquet and con tickets. You now have $75.00 in store credit. Your My Subscriptions page currently has "Use Available Store Credit for Subscriptions" toggled on so you're all set with that.

thanks
sara marie


1 person marked this as a favorite.

Thanks Sara! Next year (which I will make it because I won't be low man on totem pole) I will buy you a festive adult beverage!

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