Kevin Andrew Murphy Contributor |
Yesterday, Erik Keith sent me an email helping me with an order. I sent back a "thank you" reply. My email server (sff.net) later sent me a note saying it tried to deliver it ten times before giving up. I thought this would be a temporary glitch, so I resent it with a postscript several hours later. Same problem.
My order is fine and I do not need any changes, but the bouncing email is worrisome. Any thoughts as to what's going on?
Vic Wertz Chief Technical Officer |
Kevin,
The most common reason for this is that our mail server will bounce emails with no subject lines (as an anti-spam tactic). If that's not the problem, can you PM me with the headers from the bounced message? Specifically, I'm looking for the part that says something like this:
The error that the other server returned was: 550 550 5.7.1 empty subject header.
or
host mail.paizo.com said: 550 #5.1.0 Address rejected.
Kevin Andrew Murphy Contributor |