I lost Order ##2246873, but it was my fault


Customer Service

Verdant Wheel

Dear Customer Service,

My order was wrongly charged by Brazilian taxes (they were charging taxes for the entire package value including shipment and books can't be tax charged under brazilian law) and i was really busy that week and lost the complaints term and my package was reclaimed. It was my fault and i ll deal with it, proabily the brazilian post-office will destroy it, but if by remote chance they send it back to Paizo, i would like to know and i would be interested in paying new shipment. Thank you in advance.

Content only for reference. Later this year i ll try again.

1 x No Quarter Magazine #44
1 x Pathfinder Roleplaying Game Bestiary (OGL) Hardcover
1 x Pathfinder Campaign Setting: The Inner Sea World Guide (PFRPG) Hardcover
1 x GameMastery Flip-Mat: Basic
1 x GameMastery Flip-Mat: Deep Forest

Lantern Lodge Customer Carebear

I've set up replacements to ship with the next possible subscription shipment. If the package does still show up, just let us know.

thanks
sara marie

Verdant Wheel

Thank you Sara, but i can't accept refunds Paizo for something it was my fault. I just asked what would happen if Brazilian tax office returned it to you. I can't afford a new order right now. Brazilians already have a bad name out there, and i must do the right thing.

Sorry for any trouble.

Lantern Lodge Customer Carebear

I sent you an email regarding this thread.

No trouble.

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