|Xaaon of Korvosa|
I got an automated email from FedEx at 5:14pm on Saturday that read:
Dear Michael Griffin,
Vic Wertz has sent a FedEx Office Print Online document order to you.
This order is made up of: XXXXXXXX.pdf (1) XXXXXXX.pdf
Job GTN number: XXXXXXXXXXXXXXXXX
Please pick up the order at FedEx Office center located at:
XXXXXXXXXXXXXXXXXX SAN ANTONIO, TX 78229 UNITED STATES
Phone: (210) XXX-XXXX
If you have questions concerning your order, please call the FedEx Office center and ask for the Project Coordinator. You can reference your order by Job number XXXXXXXXXXXXXXXXX.
If you have any other questions, comments, or concerns regarding FedEx Office, please contact the FedEx Office customer relations at 1.800.GoFedEx or 1.800.463.3339.
Thank you, and we look forward to working with you again in the future.
I went in at noon on Sunday and was told, not only was my order not ready for pickup, but that it "wasn't due until 11:00am Monday" and they'd be printing it "sometime later today." I asked why they'd sent an email asking me to pick up an order they hadn't even started working on?!?
At 3:08pm on Sunday I got a second automated email from FedEx, substantially the same as the first one, except that "Please pick up the order at FedEx Office center located at..." now read "The order is now ready for you to pick up at..."
Sunday afternoon's our regular game day; I'd stopped on the way to the game (arriving late as a result) to pick up the cards FedEx had led me to believe would be ready, and they were closed by the time we wrapped up play this evening. So, another trip out there tomorrow.
I had a similar issue at my FedEx. If the employees are following guidelines they will most likely reject printing Paizo's PDFs on the basis of copyright. Only after badgering the assistant manager and getting the clerk to agree with me did they finally print a PFS scenario. I had to show them this FAQ entry. Now I just go in when I know a certain clerk will be there because he gets the job done without questions. It's annoying.
Heh, I drove the hour (one way) to my FedEx after I got the email saying the order was completed... Got home and got to sorting them, didn't have any cards that were the non-base set. Called them up after confirming with Vic that it wasn't the full set, "Oh yeah, apparently the machine was out of paper, but the worker thought the order was done. When we put in more paper (after I had left) it printed the rest of them. He was supposed to call you, didn't he call you?" Grrr... Now I have to drive another 2 hours round trip to pick up the rest because their supposedly trained employee doesn't know the difference between a stack of 34 pages and a stack of 71 pages, nor the difference between a finished job and an empty paper tray.
Suggestion for next playtest like this, Vic: If possible, let everyone know how many pages/cards to expect. I was asked to look them over to see if everything was ok, but I had no idea how many cards to expect before I emailed you that I thought I was missing cards. And it would have been obvious that there weren't enough there if I had known beforehand. Live and learn, eh?
:/ And to top it off, when I arrived this morning to pick up the cards they hadn't given to me... They had thrown them out. Had to wait for them to reprint them. Now I have to sort and figure out how many duplicates I have... that should be fun.
So far, the cards look pretty good. I'm hoping at least the game is fun, since picking the cards up hasn't been. :/
My experience with FedEx hasn't that bad: just thinking that the cards would be ready to pick based on the email I received from them but they hadn't printed them out (and the cards were planned to print and be ready for today; I went on my lunch break on Sunday). I asked for them to be printed the same day I went in and paid for them. That took some more time, thankfully I work not even five minutes from the FedEx Office.
Now that I got them home and sorted, I'm thinking I agree with Eric as it seems I'm missing an adventure card from Set 5. The FedEx guy said he'd fix any issue, but I'm not sure what is missing so I'm not sure how to resolve it...
|Vic Wertz Chief Technical Officer|
If the employees are following guidelines they will most likely reject printing Paizo's PDFs on the basis of copyright.
The vast majority didn't have any issues. Not sure if that was because they didn't know enough to care, or because they realized that the order was coming from same party listed as the copyright holder; probably a mix of the two.
A handful of them had me confirm that I'm the copyright holder via email; one office alone made me fill out a form that was clearly not entirely applicable, but it made them happy.
Vic Wertz wrote:one office alone made me fill out a form that was clearly not entirely applicable, but it made them happy.Are you sure you weren't dealing with the Federal government?
Are you sure they haven't handed you the declaration that the materials in question are public domain?
HangarFlying wrote:Are you sure they haven't handed you the declaration that the materials in question are public domain?Vic Wertz wrote:one office alone made me fill out a form that was clearly not entirely applicable, but it made them happy.Are you sure you weren't dealing with the Federal government?
Oh, now that would be funny.