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Problem with Paizo Order # 2181321

Customer Service

Silver Crusade

Pathfinder Adventure Path, Companion, Maps Subscriber

Just read the email regarding problems with my credit card (I received the email 4 times) could this be a system glitch? The card in question does have more than 110 $ on it (88,43 €).

Actually could I try to buy a 100 $ gift certificate, redeem it and pay this way ?

Silver Crusade

Pathfinder Adventure Path, Companion, Maps Subscriber

Just in case, I just transfered about 200 $ from my regular account to my debit card (the one on file), the money should be there after one or two days. I was planning to get some gift certificate credit anyway (exhange rate is quite good at the moment).

Paizo Employee Sales Associate

Unfortunately I do not have any further information for the reason behind the problem. I will set the order to try again on Friday. In the mean time, if you are able to successfully get the requisite store credit in the meantime, just let me know and I will have the order draw from that instead.


Silver Crusade

Pathfinder Adventure Path, Companion, Maps Subscriber

Just redeemed the gift certificates.

Paizo Employee Customer Service Manager

I added the store credit to your order. It should be shipping soon.

sara marie

Silver Crusade

Pathfinder Adventure Path, Companion, Maps Subscriber

Thank you the order shipped out today ^^

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