Darkholme |
I just moved to a new place, and I did the Pathfinder Online Kickstarer donation thing, and I would like to get it to go to the new address.
When I go to manage my shipping addresses and stuff there was the option to remove the incorrect addresses, but no option to add the new one.
How do I get the address corrected for the Pathfinder Online Kickstarter Content?
Cosmo Director of Sales |
You can send your address update to info@goblinworks.com, and they should get you taken care of.
Thanks,
cos
Darkholme |
Hello again.
They said the reward shipments will be sent through Paizo. Just want to make sure I've got the address straightened out.
Which address I give will depend on which shipping company is sending them out.
If it's USPS I can give my local address, but my experience is that UPS and Fedex and DHL and Purolator often don't bother to deliver to apartment buildings (their policy is to not bother delivering to apartment buildings if they are behind schedule), and none of their offices to pick up the item are within 1 hour of my house.
So depending on who you guys use for shipping, the address I will want to use will be different.
Also, I need to make sure you guys have an address I can receive packages at.
So.
Who do you use for shipping?
How do I fix the address for my preorder of thornkeep?
Chris Lambertz |
A fix for the addresses page should be going up soon. In the meantime, you can go to your My Pledge Drives page to set the address, or fix the orders from your Order History, rather than your My Addresses page.
Sara Marie Customer Carebear |
As Chris says, you should be able to add the address via the new My Pledge Drives page on your My Account page.
I can't be sure until I know the address, but the package will most likely be going via our standard postal rate which uses a contract company (UPS Mail Innovations) to deliver packages to your local USPS post office which then takes care of the final delivery. So you should be fine to use your local address. I can double check after you've added the address if you'd like.
Thanks
sara marie
Sara Marie Customer Carebear |
Darkholme |
I tried it again, and this time the button worked and brought me to a page to enter my address.
So I put in my address where I live.
Can you let me know how the shipping would work? If it would be Canada Post dropping it off (usually the case if USPS has it at the border, stateside) then I dont have any difficulty getting my mail.
If it's UPS, or Purolator, or DHL, I've had nothing but headaches, and it almost always ends up taking hours of phonecalls and 3 or 4 days of me taking a whole day off or I never receive my mail. There have been times I'm still trying to receive my mail a month after the tracking said it 'arrived in the city'.
So its really important to me I know how the package would arrive.