Paizo Order # 2171365


Customer Service

Grand Lodge

Major error! Please hold shipping until this is sorted.

It seems I have been charged for 3 pathfinder battle subscriptions!

I have sent a detailed email from primary email address.

I look forward to response.

Andrew

Paizo Employee Director of Sales

All fixed! And we've sent you a new confirmation email which should reflect the corrections.

Thanks,
cos

Grand Lodge

Cool Cosmo.
The item numbers are correct! Only issue I have is that the items are not split up to ship according to my needs. Please check my email!

PS. Love the Fez!

Paizo Employee Director of Sales

Andrew Daley wrote:

Cool Cosmo.

The item numbers are correct! Only issue I have is that the items are not split up to ship according to my needs. Please check my email!

PS. Love the Fez!

The subscription quantities have been fixed for everyone affected by this bug.

Unfortunately, we cannot split subscription shipments up, nor have them shipped to different addresses.

If you would like to have items shipped to an address that is not your subscription address, then you will need to order them separately from your subscription.

Thanks,
cos

Grand Lodge

Thanks for explanation Cos.

I responded via email.

Grand Lodge

Hi Cos

Updated the address. Is Order #2171365 now correct?

Andrew

Grand Lodge

Actually, I would like to reduce my pathfinder battles subscriptions from 2 to 1 lots. I believe I am entitled to the two rune giants as I have vouchures from the previous preorder?

There is just too many things on offer out there at the moment and I can not afford everything.

Grand Lodge

Hi again,

Just a quick question. A few delux comic subscribers said they were able to preorder the gen con cover with their subscriptions. I am just wondering if this is possible for me?

Grand Lodge

Hi Cosmo.

Something went wrong with my order!

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