problem with my order


Customer Service


I just received my order and for the first time I received a wrong product. I ordered the 3 sections of the Forgotten Realms map and 1 issue of Dragon Magazine with the other part. Well the magazine was correct but I received parts of the Greyhawk map instead of Forgotten Realms.

Lantern Lodge

I've set up a replacement order 2192947 which we will ship as soon as possible. I've left a note on the order to double check that the included map is Forgotten Realms.

thanks
sara marie


You can ship it with my next subscription shipment. I am in no hurry. Thanks for the help.

Lantern Lodge

I think leaving it as is is the best bet for making sure the map is the correct one and gets double checked before shipping.


ok. Thanks again for your help.


Sara Marie I just checked the order and it has the dragon magazine scheduled to ship. That part was correct in my order. The 3 individual map parts were the part that was incorrect.

Lantern Lodge

Ahh! I have fixed this and we will be sending you the 3 panels of the Forgotten Realms poster that were miss shipped.

Just out of curiosity, which Greyhawk quadrants did we sent you?

thanks
sara marie


I received the Greyhawk upper left, lower right, and the upper right. Easy to figure out since I had already bought all four of the Greyhawk map parts and put them up downstairs. I already have the Golarion map and wanted to finish up with the Forgotten Realms map without using my originals from my Dragon Magazines. My wife lets me have a large room downstairs to put my gaming stuff in.

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