Paizo Order #2137742


Customer Service

Contributor, RPG Superstar 2010 Top 4

Hi Guys,

Sorry I didn't jump on this last week, it slipped past my attention.. but this order I picked up at PaizoCon, and it looks like its about to ship again. Could you take a look?

If it did go, I don't mind just sending it back. I won't even open it.

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On an unrelated note, but another Customer Service question—when I was at PaizoCon I cancelled my regular order of the Rise of the Runelords Anniversary Edition and replaced it with the Mega Ultra Cool Deluxe Version That Is Bigger Than Bulmahn's Head Edition.

The nice guys at the Con suggested just following up to make sure the switch had been made correctly. IS everything cool?

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I also wanted to thank Cosmo and Jeff Avalarez for being cool about the mix-up with my wife's banquet ticket (which was actually purchased, for those of you snooping in the audience). She just came to the Con to hang out and relax, and she came away with a very positive of Paizo as a Company, as well as their fans being really cool and fun people. It made for a nice time. Thanks!

Paizo Employee Director of Sales

Jim Groves wrote:

Hi Guys,

Sorry I didn't jump on this last week, it slipped past my attention.. but this order I picked up at PaizoCon, and it looks like its about to ship again. Could you take a look?

If it did go, I don't mind just sending it back. I won't even open it.

Hrm. It appears that your order was never properly marked off as having been picked up. I will send you an email about how we can deal with this.

Jim Groves wrote:

On an unrelated note, but another Customer Service question—when I was at PaizoCon I cancelled my regular order of the Rise of the Runelords Anniversary Edition and replaced it with the Mega Ultra Cool Deluxe Version That Is Bigger Than Bulmahn's Head Edition.

The nice guys at the Con suggested just following up to make sure the switch had been made correctly. IS everything cool?

We cool! Your regular edition was properly canceled and the counts-as-an-epic-bludgeoning-weapon-for-bypassing-DR Edition is in your sidecart, ready to go.

Jim Groves wrote:
She just came to the Con to hang out and relax, and she came away with a very positive of Paizo as a Company, as well as their fans being really cool and fun people. It made for a nice time. Thanks!

Emphasis mine. This, right here, is the whole point of the whole show. :)

Thanks,
cos

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