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Scammed by Amazon


Customer Service


http://www.youtube.com/watch?v=yIXz0kzIgxA


Michael Barnecott wrote:
http://www.youtube.com/watch?v=yIXz0kzIgxA

http://youtu.be/yIXz0kzIgxA

Shadow Lodge

I am a bit surprised by this. I have returned defective items to Amazon several times and have always received free shipping. How did you go about contacting them?

Cheliax

Pathfinder Comics Subscriber; Pathfinder Adventure Path, Campaign Setting, Companion, Maps, Modules, Pawns, Roleplaying Game, Tales Subscriber

Hahaha that is great. Is it really as bad as it is made out in the video? The book is still 100% useable is are parts of it missing?

I'm pretty sure stuff like this happens all of the time with publishers getting books that have been misprinted.

I once got a Warhammer Fantsay Roleplay book that had the interior pages of a Russian fashion catalog.

Amazon is laughing all the way to the bank.

Osirion

Pathfinder Deluxe Comics Subscriber; Pathfinder Adventure Path, Campaign Setting, Cards, Companion, Maps, Modules, Roleplaying Game, Tales Subscriber

One of my players has the German Collectors Edition of the book, with the pages 'backwards' in the cover as well. He calls it his 'special collectors' edition and never had any problem using ist.
While I think Amazon should exchange it, it is definatly a very miniscule problem.

Paizo Employee Chief Technical Officer

1 person marked this as a favorite.

I'm sorry that happened; given the number of copies that get printed, errors like this do slip through now and then. (I've seen maybe two other "upside down" core rulebooks myself.)

Our preference is that the vendor that your friend purchased it from be given a chance to make good on it, but if that doesn't happen, we absolutely replace it ourselves. I haven't known Amazon to leave folks holding the bag on problems like this, so can you please have the purchaser give Amazon one more chance, and if they don't come through after that, have the purchaser send their details to customer.service@paizo.com.


Pathfinder Adventure Path, Campaign Setting, Companion, Modules, Roleplaying Game, Tales Subscriber

When I bought the Core Rule Book from Amazon it had a printing error. It repeated around 20 pages and omitted 20 pages in their place. Amazon sent me a replacement the same day using overnight delivery. Check and make sure you did the return properly. There is no reason Amazon would not take it back.


Amazon will replace it but they want my buddy to pay shipping again to get what he was promised in the 1st place. Vic thank will do!


bigkilla wrote:

Hahaha that is great. Is it really as bad as it is made out in the video? The book is still 100% useable is are parts of it missing?

I'm pretty sure stuff like this happens all of the time with publishers getting books that have been misprinted.

I once got a Warhammer Fantsay Roleplay book that had the interior pages of a Russian fashion catalog.

Amazon is laughing all the way to the bank.

That has to be a collector's item! Thanks for sharing!


Dude? How much do you want for it? That is so amazingly cool? So long as all the material is inside it, and its still in perfect condition, I'd take it of your hands.

Cheliax

So they offered you another copy of the book for shipping costs, while you get to keep the book that has only a slight error that doesn't influence readability?

That's a great deal! You're getting another book! Sell it to a new player with a small profit, and keep the unique version for yourself!

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