Sunderstone |
I havent had time to open my last 2 shipments until now. Both AP#53 and Dragon Empires Primer have water damage in the bottom left corner. The AP volume a little less but the lower binding is warped. The Primer is wasted.
The Box has a slight crush in the corner but no dried up water spots.
If anything can be done, I'd appreciate it. If not, I'll re-order a new #53.
Thanks :)
Tide of Honor Binding water dmg
Primer water dmg
box no water markings
Late Edit*** I don't know if it's UPS fault tbh, so I'm prepared to repurchase the AP volume if need be.
Belated Thanks for the holiday card btw.
Erik Keith Software Test Engineer |
I havent had time to open my last 2 shipments until now. Both AP#53 and Dragon Empires Primer have water damage in the bottom left corner. The AP volume a little less but the lower binding is warped. The Primer is wasted.
The Box has a slight crush in the corner but no dried up water spots.If anything can be done, I'd appreciate it. If not, I'll re-order a new #53.
Thanks :)Late Edit*** I don't know if it's UPS fault tbh, so I'm prepared to repurchase the AP volume if need be.
Belated Thanks for the holiday card btw.
I have set a replacement copy of both books to your sidecart to be shipped to you with your next subscription shipment. Water damage is rarely kind to paper products, especially in the case of your Dragon Empires Primer. With that being said, we have a fairly high quality standard with our products, including the shape they arrive in after being shipped to you. Expect to see your replacements with your next subscription shipment! Feel free to keep the original copies as well and put them to good use.