I'd like to inquire about my order above. I noticed that an order I placed yesterday went right out, while the order above remains. A couple of the products in this order seem to be going in and out of stock since I placed the order, and I'm starting to wonder if there will be any for my order.
Thank you for your attention.
|Cosmo Sales Imp|
If you look at the confirmation email for this order, you will see that the shipping estimate says that it should ship from our warehouse in 8 to 16 business days from the date the order was placed. Today is the 10th business day since the 25th, so your order should be shipping out sometime later this week or next.
If you cannot ship this order by March 26 (61 days since the order was placed), please cancel this order.
|Cosmo Sales Imp|
I received this shipment today. I know Ghosts of Albion was moved out of this shipment. The shipping list says the "Kobold Guide to Board Game Design Print" is in the shipment, however, it is missing. Perhaps you can confirm this by looking at the UPS shipment weight? Please include this missing item in my next available subscription shipment.
This is not the Paizo I was a Charter Superscriber of.
|Erik Keith Paizo Customer Service Algorithm|
I apologize for the delay Charles, we completely missed the update on your order when you first posted it, but now that you've brought it to my attention I've rectified the mistake.
I have placed a copy of the Kobold Guide to Board Game Design into your sidecart and you should see it shipped to you with your next subscription shipment. Once again thanks for checking back with us on this, we dropped the ball there. Let me know if there is anything else I can do for you.
- Erik K