Pending Subscription Order


Customer Service

Grand Lodge

My current Subscription is still pending, I am still kicking myself for adding all that stuff so close to the ship date. If it has still not shipped by the street date (4th Aug) will I be able to download or will I have to wait for the ship date? I ask as I am taking a flight from the UK to the USA on the 5th and would love to have the new reading material.

Lantern Lodge

Crispy3ed wrote:

My current Subscription is still pending, I am still kicking myself for adding all that stuff so close to the ship date. If it has still not shipped by the street date (4th Aug) will I be able to download or will I have to wait for the ship date? I ask as I am taking a flight from the UK to the USA on the 5th and would love to have the new reading material.

The PDF is dependent on the shipping of the items so even if the street date is passed, if the order hasn't shipped the free PDFs won't be granted.

If you'd like I can move FlipMat City market into the September shipment get your order out as soon as possible. We are waiting on the flip mat to ship and we will likely get it in soon, but no promises.

Grand Lodge

Sara Marie wrote:
Crispy3ed wrote:

My current Subscription is still pending, I am still kicking myself for adding all that stuff so close to the ship date. If it has still not shipped by the street date (4th Aug) will I be able to download or will I have to wait for the ship date? I ask as I am taking a flight from the UK to the USA on the 5th and would love to have the new reading material.

The PDF is dependent on the shipping of the items so even if the street date is passed, if the order hasn't shipped the free PDFs won't be granted.

If you'd like I can move FlipMat City market into the September shipment get your order out as soon as possible. We are waiting on the flip mat to ship and we will likely get it in soon, but no promises.

That would be great! Please move the city market FlipMat to September so the rest can ship sooner. Thanks for the help.

Lantern Lodge

Crispy3ed wrote:


That would be great! Please move the city market FlipMat to September so the rest can ship sooner. Thanks for the help.

It has been moved.

Grand Lodge

Sara Marie wrote:
Crispy3ed wrote:


That would be great! Please move the city market FlipMat to September so the rest can ship sooner. Thanks for the help.

It has been moved.

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