Why has my order not shipped

[PathfinderFan64]

I sent an e-mail to customer service and have not received a response. My monthly subscription has still not shipped. I see that others have received their subscriptions. What is the problem? Thanks.

[Chris Lambertz]

What with PaizoCon, Customer Service may not have seen your e-mail just yet. Everyone will be back in the office on Monday and someone will be able to assist you.

[Cosmo]

PathfinderFan64 wrote:

I sent an e-mail to customer service and have not received a response. My monthly subscription has still not shipped. I see that others have received their subscriptions. What is the problem? Thanks.

It looks like your order had a bugged item preventing it from entering the shipping queue. I have fixed the bug and we will get it shipped out to you as soon as possible. I apologize for the delay.

Thanks,
cos

[PathfinderFan64]

Any idea when it will ship? It is already 8 days late and it still says my order is pending.

[Sara Marie]

As Cosmo said yesterday, we would ship it as soon as possible. It looks like it shipped about roughly 10 minutes after your post.

thanks
sara marie

[PathfinderFan64]

Thanks for all the help.