Order #1636888


Customer Service

Scarab Sages RPG Superstar 2009 Top 32

I'm a little curious about this order.

I got my Arkham Dice today, but was wondering why they shipped seperately to the Carrion Crown/World Guide Subscription. I'm assuming that it must have been cheaper to do it that way, but what I was really wondering is if the Books had shipped yet?

The reason I ask is that I thought that by adding the dice to my subscription shippment that the total cost (dice plus subs) would be taken out as one transaction, not two seperate ones.

I have found the payment for the dice in my statement, but as far as I'm aware I can't find anything for the books? I'm a little worried that the money that I had sitting in the credit card was just spent yesterday and today by my wife for groceries.

Spoiler:
My wife is not a big fan of me spending money on Paizo and if she sees anything over $20 sitting in the account for anything longer than a week she will spend it and not care what I'm trying to buy. I then have to try and scramble to get the money together again, which can be hard. It's one of the reasons why you might get an insufficient funds warning, but then the next day I'll re-submit the same payment method.
When I received the e-mail saying the books would ship by the 11th, I was glad it would be so soon since the pre-authourisation had just expired and the money was once again "available" in the account. But a week later and the money is still there, so you get my dilemma.

Anything you can tell me about the status of this order would be very appreciated.

Paizo Employee Director of Sales

flash_cxxi wrote:

I'm a little curious about this order.

I got my Arkham Dice today, but was wondering why they shipped seperately to the Carrion Crown/World Guide Subscription. I'm assuming that it must have been cheaper to do it that way, but what I was really wondering is if the Books had shipped yet?

The reason I ask is that I thought that by adding the dice to my subscription shippment that the total cost (dice plus subs) would be taken out as one transaction, not two seperate ones.

I have found the payment for the dice in my statement, but as far as I'm aware I can't find anything for the books? I'm a little worried that the money that I had sitting in the credit card was just spent yesterday and today by my wife for groceries. ** spoiler omitted **

Anything you can tell me about the status of this order would be very appreciated.

It appears that there was a little bug in the order. The good news is that your dice and your books have been shipped out and everything is on it's way to you (or has arrived).

Since it's a pretty individual thing, I'm going to send you an email with more details and how we will rectify it.

Thanks,
cos

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