Request Combination of orders


Customer Service

The Exchange

Corey and Cosmo -

Can you pull your customer service magisty and combine orders 938651 and 949748 together, and just send the backordered KQ product when it becomes available (or add it to one of those glorious subbies that I have ongoing?)

Much appreciated!

Thanks,
Dave

Paizo Employee Director of Sales

TigerDave wrote:

Corey and Cosmo -

Can you pull your customer service magisty and combine orders 938651 and 949748 together, and just send the backordered KQ product when it becomes available (or add it to one of those glorious subbies that I have ongoing?)

Much appreciated!

Thanks,
Dave

Your orders have been combined, and a new confirmation email has been sent which should reflect the changes.

thanks,
cos

The Exchange

Cosmo wrote:


Your orders have been combined, and a new confirmation email has been sent which should reflect the changes.

thanks,
cos

Awesome!

However, would it not be more expedient to pull out the Backordered Kobold guide to game design and roll in issue #3 of KQ?

Paizo Employee Director of Sales

TigerDave wrote:
Cosmo wrote:


Your orders have been combined, and a new confirmation email has been sent which should reflect the changes.

thanks,
cos

Awesome!

However, would it not be more expedient to pull out the Backordered Kobold guide to game design and roll in issue #3 of KQ?

Ah ha!

I was confused, I apologize. The Kobold Guide to Game Design is a preorder, and not a backorder, and your copy of Kobold Quarterly #3 has not yet come in. I sometimes forget the way these things display in your order history.

Since we are still scouring our distribution channels to bring in Kobold Quarterly #3, I'm not sure how much longer that one may take. I have move the Guide to Game Design back to order 938651, and left KQ#3 there as well. This way, we will be able to get order 949748 shipped out to you in a much more reliably quick fashion.

thanks,
cos

The Exchange

Cosmo wrote:
Since we are still scouring our distribution channels to bring in Kobold Quarterly #3, I'm not sure how much longer that one may take. I have move the Guide to Game Design back to order 938651, and left KQ#3 there as well. This way, we will be able to get order 949748 shipped out to you in a much more reliably quick fashion.

Insert happy dance here!

Thanks Cos!

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