Question concerning billing, and shipments


Customer Service


So I emailed the customer service last week but never recieved a reply so maybe a post will do it. I would like to start getting the aps again, but where i changed cards and such the previous ap is still trying to charge. I want to somehow cancel the last Kingmaker volume in my shipments and just start the serpents skull ones and also Get my order that i have in my cart to ship with my ap.... Help?

Lantern Lodge

Stewart Perkins wrote:
So I emailed the customer service last week but never recieved a reply so maybe a post will do it. I would like to start getting the aps again, but where i changed cards and such the previous ap is still trying to charge. I want to somehow cancel the last Kingmaker volume in my shipments and just start the serpents skull ones and also Get my order that i have in my cart to ship with my ap.... Help?

The only email I see from you is from Friday and it looks like we weren't able to get that far up in the email queue before the weekend.

As to your request, I have cancelled the old subscription.

You can add a new subscription to your account and choose to start with the first Serpents Skull book, #37. You should see options for shipping everything together, if not, let us know and we can look over the account and make sure everything gets set correctly.

thanks
sara marie


Sara Marie wrote:
Stewart Perkins wrote:
So I emailed the customer service last week but never recieved a reply so maybe a post will do it. I would like to start getting the aps again, but where i changed cards and such the previous ap is still trying to charge. I want to somehow cancel the last Kingmaker volume in my shipments and just start the serpents skull ones and also Get my order that i have in my cart to ship with my ap.... Help?

The only email I see from you is from Friday and it looks like we weren't able to get that far up in the email queue before the weekend.

As to your request, I have cancelled the old subscription.

You can add a new subscription to your account and choose to start with the first Serpents Skull book, #37. You should see options for shipping everything together, if not, let us know and we can look over the account and make sure everything gets set correctly.

thanks
sara marie

Thanks kindly

Community / Forums / Archive / Paizo / Customer Service / Question concerning billing, and shipments All Messageboards
Recent threads in Customer Service