Personalizer not responding


Customer Service


The site keeps telling me that I have to check back later and that I can't personlaize the items I've bought. Every time I click it or refresh the page, the personalizer is still down. Its been like this for over an hour...

Dark Archive

I'm having this same problem. I'm hosting a 30+ player Society game tonight, and I can't print out copies of some of the scenarios. Is there anything else I can do to get these personalized?

Liberty's Edge

It's been like this for at least eight hours.

Casting "Summon Website's Ally."

50% chance for Gary, 50% chance for Vic.

Liberty's Edge

gigglestick wrote:
The site keeps telling me that I have to check back later and that I can't personlaize the items I've bought. Every time I click it or refresh the page, the personalizer is still down. Its been like this for over an hour...

I never understood why you have to select to personalize a PDF so the you can download it. Paizo should have set it up to automatically personalize any PDF you click to download. That way this issue can be avoided!!

Liberty's Edge

I imagine there is a good explanation for the way they do the personalizer.

It's not quite wake up and get going time on the west coast. I'm sure someone will be along shortly.

kikai, what scenarios do you need?

Dark Archive

The main one I need is Decline of Glory. Everything else we can make photocopies of easily. If you can email me a copy, I would really appreciate it. I have it already saved on my computer at home, but that's over an hour away and I'm not going back there until after the tourney! I am at jasontroeder at yahoo. Thanks!

Liberty's Edge

kikai13 wrote:
The main one I need is Decline of Glory. Everything else we can make photocopies of easily. If you can email me a copy, I would really appreciate it. I have it already saved on my computer at home, but that's over an hour away and I'm not going back there until after the tourney! I am at jasontroeder at yahoo. Thanks!

I don't have that one. I'm sorry. Maybe someone else will.

Dark Archive

I do certainly appreciate you looking. You truly are a saint.

Shadow Lodge

kikai13 wrote:
I do certainly appreciate you looking. You truly are a saint.

Personalizer is down for me as well.

E-mail me Kikai, I might be able to help. I know it's against the rules, but if the Paizo people have trouble with me helping out a fellow GM when their system is down, I'll buy an extra copy of Decline of Glory for the $3.99 in lost profits.

<AvatarName> <at symbol> gmail <dot> com

Silver Crusade

Well, the personalizer I think adds all the identifying things to the pdf so they know who sent it to the pirates. It doesn't do it when downloading because it takes time and having a lot of personalizers running could cause problems with any number of things. It's prudent to put it on a seperate server to avoid any hiccups that might not only take the personalizer down but the entire site.

That said. It's down. =) Hopefully it won't be down all easter weekend.

Sovereign Court RPG Superstar 2009 Top 32, 2010 Top 8

Well at least it affects everyone and is nothing, um, personal...

Shadow Lodge

Unfortunate. I bought the NPC guide to use for my session tonite, leaving in oh... 5 minutes? Oh well, hopefully it comes up soon and I can grab it at our host's house.

RPG Superstar 2008 Top 32

I've given the personalizer a swift kick in the rear. Give it a try now.

Liberty's Edge

Ross Byers wrote:
I've given the personalizer a swift kick in the rear. Give it a try now.

I <3 this company. If there were stock, I'd buy it.


Ross Byers wrote:
I've given the personalizer a swift kick in the rear. Give it a try now.

Thank-you!

It works now.

Thank-you for doing this on a holiday weekend. I half thought that I would have to wait till Monday for this to get fixed.

Your company is great!

Dark Archive

Ross Byers wrote:
I've given the personalizer a swift kick in the rear. Give it a try now.

By doing so, you have saved my rear. You are a magnificent person. I will buy you something (beer, whiskey, whatever) at Paizocon for helping out on a holiday weekend.

Here's to Ross!!!

Shadow Lodge

Yay!


Thanks it works now,.


Just remember, it is not Personal. ~smirks like the smartass I am~

~GRINS~

Sovereign Court RPG Superstar 2009 Top 32, 2010 Top 8

Sharoth wrote:

Just remember, it is not Personal. ~smirks like the smartass I am~

~GRINS~

And only 24 hours after I made the same joke...

And they wonder why Silvers are the slow cousins of the dragon family.


Matthew Morris wrote:
Sharoth wrote:

Just remember, it is not Personal. ~smirks like the smartass I am~

~GRINS~

And only 24 hours after I made the same joke...

And they wonder why Silvers are the slow cousins of the dragon family.

I...

...am....

...not...

...slo...

Dark Archive

Just letting you guys know--
Its Wednesday morning, and it seems the Personalizer isn't working again.

RPG Superstar 2008 Top 32

The personalizer appears to be working normally, and I was able to download files from your account. Can you let us know if you continue to have difficulty?


I think that the personalizer needs another good swift kick.

Paizo Employee Senior Software Developer

I just checked and it looks like it's working at the moment.


Gary Teter wrote:
I just checked and it looks like it's working at the moment.

Hmmmnnnnnnnn.... Why is it not working for me?


Now it is working. ~shakes my fist at the personalizer~ why do you hate me so? Why? How dare you humiliate me so!

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