Paizo Top Nav Branding
  • Hello, Guest! |
  • Sign In |
  • My Account |
  • Shopping Cart |
  • Help/FAQ
About Paizo Messageboards News Paizo Blog Help/FAQ

Pathfinder Roleplaying Game


Pathfinder Society

Pathfinder Adventure Card Game

Pathfinder Adventure Card Game

Paizo Order #1292722, #1292716 Single Email, Multiple Shipment?

Customer Service

I received an email on November 19 with two order numbers (#1292722, #1292716) in the subject header. Looking at my accounts page, order #1292722 actually had seven items, and order #1292716 had four items. The email stated:

"A package containing 11 items from Paizo Order #1292722 is about to ship from the Paizo warehouse via UPS Ground, estimated 4 to 5 business days in transit." (along with my address, the list of products, etc.)

A single UPS tracking number was provided. This led me to believe that the two orders had been combined and were shipping together. Five days ago, I received a single package with the four items that were listed in order #1292716, and the tracking number provided in the email gives a "Delivered" status, so it does not appear that the two orders were combined or shipped together.

Is there a tracking number available for the package containing these seven items, or were the two packages actually supposed to be in the same shipment and I need to contact UPS?

Paizo / Messageboards / / Customer Service / Paizo Order #1292722, #1292716 Single Email, Multiple Shipment? All Messageboards

Want to post a reply? Sign in.

©2002–2016 Paizo Inc.®. Need help? Email or call 425-250-0800 during our business hours: Monday–Friday, 10 AM–5 PM Pacific Time. View our privacy policy. Paizo Inc., Paizo, the Paizo golem logo, Pathfinder, the Pathfinder logo, Pathfinder Society, GameMastery, and Planet Stories are registered trademarks of Paizo Inc., and Pathfinder Roleplaying Game, Pathfinder Campaign Setting, Pathfinder Adventure Path, Pathfinder Adventure Card Game, Pathfinder Player Companion, Pathfinder Modules, Pathfinder Tales, Pathfinder Battles, Pathfinder Online, PaizoCon, RPG Superstar, The Golem's Got It, Titanic Games, the Titanic logo, and the Planet Stories planet logo are trademarks of Paizo Inc. Dungeons & Dragons, Dragon, Dungeon, and Polyhedron are registered trademarks of Wizards of the Coast, Inc., a subsidiary of Hasbro, Inc., and have been used by Paizo Inc. under license. Most product names are trademarks owned or used under license by the companies that publish those products; use of such names without mention of trademark status should not be construed as a challenge to such status.