New Wave of Starfinder Masterclass Miniatures

[Yoshua]

Appreciate you pathfinding pioneers. Or in this case starfinding?

Anyways, successfully added the code in my accounts page, scrolled to the bottom and finalized the order and shipping thanks to you guys who went before me.

Much appreciated.

Still think at minimum Paizo should have covered shipping. They got paid for the license use and we got robbed because they told us to trust them.

Would have preferred a refund. Never really going to play Starfinder but I may find a use for those space goblins for a one shot in Pathfinder I guess.

[Sliska Zafir]

After getting the "Update! Code Redemption Now Fixed" from Paizo Goblins, I tried reentering the code, and the message is:

That code is not recognized.

Unable to proceed.

[Yoshua]

Sliska Zafir wrote:

After getting the "Update! Code Redemption Now Fixed" from Paizo Goblins, I tried reentering the code, and the message is:

That code is not recognized.

Unable to proceed.

Scroll to the bottom of the redeemed page, there may be an order waiting to be completed.

[ADRIAN BROWN]

I enetered the code that was Emailed to me, and I'm getting a 'That code is not recognized.' message. Is their system down for code redemptions?

[wiski]

Yoshua wrote:

Still think at minimum Paizo should have covered shipping. They got paid for the license use and we got robbed because they told us to trust them.

Would have preferred a refund. Never really going to play Starfinder but I may find a use for those space goblins for a one shot in Pathfinder I guess.

I'm planning on checking to see if my FLGS wants to buy them from me relatively cheap, just to try and recoup some of my losses without too much effort, otherwise I'll eBay them as a lot.

Back when this came out I was all excited to run a campaign, but then that never actually happened and earlier this year my gaming group partially broke up over bad things done by one of them anyway, so even now there wouldn't be interest in playing. And if I was just looking for something to paint, my basement is full of much easier to assemble and better looking miniatures than these from other ranges I bought and never did anything with (yet), so I've really got no interest in these miniatures anymore (at least since they were changed from what was promised in the KS to what they are now)

[Mythic Old Guy]

Can anyone tell me if this shipment is coming from Paizo in Seattle or from Archon? I'm wondering if an order can be combined I've been wanting to pick up a few pocket versions of 1st Ed. Bestiary's so it be nice to it all at once.

[dande]

Can someone from Paizo or Archon post what the remaining 71 miniatures are please.
Will the Goblins be the only full encounter pack? I though the skittermander also was meant to be a set of six.

[Yoshua]

Mythic Old Guy wrote:

Can anyone tell me if this shipment is coming from Paizo in Seattle or from Archon? I'm wondering if an order can be combined I've been wanting to pick up a few pocket versions of 1st Ed. Bestiary's so it be nice to it all at once.

I would expect it to come from Poland. Paizo is collecting the funds and Archon is shipping it out.

When I completed the order there was no option of adding anything else to it, it would have been a completely separate shipping charge as this only goes to Archon.

[L0N3HER0]

So I got 2 codes, is it just duplicates of the same minis listed in the blog? When I'm checking out, it only shows 1 code being actually redeemed for $13.

[DarkSoldier]

Paizo e-mail wrote:

Earlier today, we ran into a problem with code redemption that has since been resolved. If you were affected, please go through the redemption process again.

We apologize for the inconvenience in the meantime!

I can't "go through the redemption process again," at least not with the same code: the redemption page tells me "that code is not recognized" when I try to use it again.

[Yoshua]

DarkSoldier wrote:

Paizo e-mail wrote:

Earlier today, we ran into a problem with code redemption that has since been resolved. If you were affected, please go through the redemption process again.

We apologize for the inconvenience in the meantime!

I can't "go through the redemption process again," at least not with the same code: the redemption page tells me "that code is not recognized" when I try to use it again.

If you scroll to the bottom of the redemption page, before trying to redeem, is there an order pending waiting to be closed?

Good luck either way. Sucks that this had issues on top of all the other angst we have at the process.

[Sabirwolf]

SOLVED IT!

Like someone else said: don't redeem the code at the top.

Scroll down past the Redeemed Codes section, and you should see (if it appears like on mine) a larger sized 1, 2, and 3 box.

For me 1 started in green, and 2 and 3 were red and it was asking me to follow the steps. On step 2 you add/select a payment method. I had to add a new payment method (since the ones stored were expired) and confirm the address.

Then on 3 I had to "place order" (I think I had to scroll up to find the big red button for that. And it went through, charging me just $13 for shipping.

I want to say that this was one of the least user friendly code implementations I've ever used, and had to scroll up/down at various random points since it dumped me somewhere away from where I needed to be at various stages of completing the order.

Good luck to everyone on getting their codes/order through everyone!

[Ceinwyn]

I am an all in backer. But I can't seem to find this email I've been through all my my emails and can't find it in my inbox or spam filter.

[Yoshua]

Ceinwyn wrote:

I am an all in backer. But I can't seem to find this email I've been through all my my emails and can't find it in my inbox or spam filter.

Highly recommend emailing [e-mail] if you can't find the email, and are still using the same email address as you did during the campaign/pledge manager.

To help in the search it came from [e-mail] with the subject Starfinder Masterclass Miniatures Shipping

[Hayato Ken]

Question: As european backer, do i get those codes as well? When and where do i get them?

I'm really glad Archon took this over!

[kemonoart]

Wow, so that was a terrible UI experience.. Someone was very generous calling the payment process finicky. It took several tries to enter my billing address, which differs from my shipping address, till I just gave up and used the shipping address. Navigating from one step to the next wipes everything out if it didn't take. I also managed to find a "page not found" link amid trying to get it to take my address. This is all besides having to scroll down to find the buttons.. Maybe test this stuff before making it live?

[scootpunker]

It really is a terrible UI experience. I'm glad ya'll talked it through up there. I was able to redeem both codes. You have to do them individually. $13 (plus tax?) for each code. My order from Monday shipped today, so hopefully, I'll have some plastic to build in the next couple of weeks. Can't believe something is actually happening on this after 4 years. Hats off to Archon. Mild Hat tip to Paizo who should never have gotten involved with those swindlers at Ninja... but they did engage Archon which is working out. I hope Ninja Divison folks all experience wild, unpredictable, and unrelenting bouts of bubble gut today.

[RD0329]

Hey @Paizo @Archon, if our orders are being fulfilled by Archon, are the packages originating from Poland?

The packages aren't tracked, so I want to make an educated guess and estimate the time it would take to get here.

Unfortunately, I have porch pirates lurking about. This is a genuine concern. So, any information on this is helpful.

[Jonathan Morgantini]

Orders WILL be shipping from Poland, yes.

[RD0329]

Jonathan Morgantini wrote:

Orders WILL be shipping from Poland, yes.

Thank you so much!

[CageUF]

I had long sense written these off as a bad decision. I'm excited to see what the final product will look like.

Has anyone state side received theirs yet?

I processed my check out on 6/15, but from the sounds of it these might be shipping internationally.

Cheers, and thanks again!

[Ravien999]

Hey Paizo,

Is there any intent to pick up the exclusive minis for the Paizo Store? As much as I'd love to pick up Zo! and Luwazi now that Archon is delivering product to us backers (aka improving their goodwill immensely), but here in the US they want more in shipping from Poland than both minis combined.

[Realo Foxtrot]

Has anything come of this?
I am in Europe, but I am also a gameontabletop backer and have heard nothing about a shipment being sent

[Realo Foxtrot]

Realo Foxtrot wrote:

Has anything come of this?

I am in Europe, but I am also a gameontabletop backer and have heard nothing about a shipment being sent

I got a response for this from Archon:

Archon Support Email wrote:

In a few weeks, we will make the survey for all EU-based backers, and you will get a notification about it. Paizo made a list for the non-EU; we are looking after the EU backers. Once you fill out the list, we will have your address and start with shipping. Please wait for more information.

[dande]

Can someone from Archon or Paizo post a list of all 104 miniatures please.

Does the list include the multiple copies from the encounter packs or are they only mentioning the one version but will post 6 to the backers.

[RD0329]

Has anyone received their miniatures yet?

[Yoshua]

Have not received shipping notice.

Will say that Archon is in the middle of shipping out their Dungeons and Lasers 3 campaign and they are limited by how many packages FedEx will pick up.

So, I am not thinking this will be hitting the mail any time soon. But timeframes for what we could expect and when we should be keeping an eye out would be greatly appreciated.

[CageUF]

Yoshua wrote:

Have not received shipping notice.

Will say that Archon is in the middle of shipping out their Dungeons and Lasers 3 campaign and they are limited by how many packages FedEx will pick up.

So, I am not thinking this will be hitting the mail any time soon. But timeframes for what we could expect and when we should be keeping an eye out would be greatly appreciated.

All in USA backer here... successfully processed my two redemption codes over a month ago, email confirmations received, but still no packages.

[Yoshua]

Watching the Live Stream for Archon.

Jarek just said European orders should be out the door already and the US orders are being packed and shipped now.

He also said that the total number of mini's needed may be more than the stock they had on hand and they may need to produce more minis.

Personal thoughts that this will be a marathon but he confirmed that movement is happening

:D

[CageUF]

Yoshua wrote:

Watching the Live Stream for Archon.

Jarek just said European orders should be out the door already and the US orders are being packed and shipped now.

He also said that the total number of mini's needed may be more than the stock they had on hand and they may need to produce more minis.

Personal thoughts that this will be a marathon but he confirmed that movement is happening

:D

Reached out via email, they confirmed US orders have not been shipped yet. Actually got a prompt response which is encouraging.

[RD0329]

CageUF wrote:

Reached out via email, they confirmed US orders have not been shipped yet. Actually got a prompt response which is encouraging.

You see, that's weird. On June 23, 2022, the following day after I submitted my order I got two e-mails stating the following:

Paizo wrote:

Dear RD0329,
A package containing 1 item from Paizo Order #xxx is about to ship from Archon Studio Main Warehouse via Fulfillment by Archon, unknown time in transit.

Shipping Address:
xxx
xxx
xxx
xxx

The following products are included in this shipment:
xxx

This order has been processed and finalized for shipment. It can no longer be altered.

I don't understand why they would send this message if the U.S. orders haven't been sent out yet? I'm sorry, but it's misleading.

[dande]

Has anyone from Europe received an email about the miniatures being shipped?

[Yoshua]

RD0329 wrote:

CageUF wrote:

Reached out via email, they confirmed US orders have not been shipped yet. Actually got a prompt response which is encouraging.

You see, that's weird. On June 23, 2022, the following day after I submitted my order I got two e-mails stating the following:

Paizo wrote:

Dear RD0329,
A package containing 1 item from Paizo Order #xxx is about to ship from Archon Studio Main Warehouse via Fulfillment by Archon, unknown time in transit.

Shipping Address:
xxx
xxx
xxx
xxx

The following products are included in this shipment:
xxx

This order has been processed and finalized for shipment. It can no longer be altered.

I don't understand why they would send this message if the U.S. orders haven't been sent out yet? I'm sorry, but it's misleading.

This is a generic email from Paizo, who is not actually shipping the order. They send it because it is an automated response from Paizo's ordering system.

You are right, somewhat misleading. But that is what happens when one company is collecting the shipping fees and then sending it to the company who is doing the actual shipping.

[Joseph Ulrich]

Received my shipment in Pennsylvania. Simple box of pieces on sprues with small instruction sheets for assembly. Thank you to everyone involved for your continued efforts in trying to fulfill everything.

[Yoshua]

Received shipment today, no shipping notice. USA West Coast.

Box from Archon, the sprues were all in a bag with instruction sheets for each mini. Double checked and each mini in the box did have its own instruction sheet.

If you are wanting to organize your mini's by numerical sprue number, this is the order to put your instruction sheets in.

The numbers missing, when looking at the sprues, I am guessing are the 2 mini's not included in our packs.

Dwarf Sodlier, Half-Elf Operative, Half-orc soldier (2 pieces of paper instructions for this one), Necrovite, Half-Elf Steward, Elf Operative, Ryphorian Skyfire Pilot, Anacite Laborer, Obozaya Vesk Soldier, Ferani Nadaz, Skittermander with sword (this instruction sheet is mislabeled Anacite Laborer), Halfling Pilot, Lashunta Envoy, Human Solarian, Android Mechanic, Space Goblin Warband: 6 Minis, Asteray, Epic Obozaya, Vesk Free Captain, Human Soldier, Vesk Mercenary, Ysoki Gang Leader, Vesk Solarian, Shirren Operative, Android Xenoseeker, Ysoki Mystic, Shirren Scholar

If I counted right 32 mini's, 33 with the Android Mechanics Dog Drone.

Thank you to Archon for fulfilling what Ninja Division never could. Appreciate that you took up the mantle and you made fantastic minis.

Thank you to Paizo for letting Archon pick up that mantle.

[Realo Foxtrot]

Realo Foxtrot wrote:

Realo Foxtrot wrote:

Has anything come of this?

I am in Europe, but I am also a gameontabletop backer and have heard nothing about a shipment being sent

I got a response for this from Archon:

Archon Support Email wrote:

In a few weeks, we will make the survey for all EU-based backers, and you will get a notification about it. Paizo made a list for the non-EU; we are looking after the EU backers. Once you fill out the list, we will have your address and start with shipping. Please wait for more information.

Have EU people been sent stuff? Cause it's been a month now

[CageUF]

All-In Backer Here.

Received my package in today's mail... East Coast USA.

Had a first glance at the quality of the sprues and everything looks promising!

Thank you archon studios!!!

You've earned a customer here, and ill be checking out your other lines.

[Realo Foxtrot]

Okay.

I finally got confirmation that backers on GameOnTabletop who weren't Kickstarter Backers are indeed with Archon.

That said, also seems like EU Backers aren't going out yet?

[helo2920]

October 3rd and still nothing. As if getting scammed out of several hundred dollars the first time around wasn't bad enough, I was stupid enough to chip in another $26 for shipping a second time. God am I sucker. You got me again Paizo, well done.

[Jim Butler]

helo2920 wrote:

October 3rd and still nothing. As if getting scammed out of several hundred dollars the first time around wasn't bad enough, I was stupid enough to chip in another $26 for shipping a second time. God am I sucker. You got me again Paizo, well done.

If there's something wrong with your order or you haven't received your minis yet, please Contact Archon Studio. If there's a problem from the Paizo side, please let us know by sending an email to [e-mail].

-Jim

[Realo Foxtrot]

To be honest, I don't know who to contact.
Archon claimed they would be contacting EU backers "Shortly" but it's been almost 3 months since this announcement.

Is there an update? Are there more delays?
On kickstarter, there is someone who claims Archon told them "They are shipping two other projects first" which.... wait, what? Why not tell us then?

Silence is causing the aggravation that is only going to happen more now as we approach the fourth month since you said "You're getting your first wave now!"

Additionally to this. I have yet to have a clear response to "How have you updated my address?" on the EU Form.
They don't ask what my old address was or what my associated email or account name was.
You just say "yes" and then "Enter new Address"

[N'Haaz-aua]

Jim Butler wrote:

helo2920 wrote:

October 3rd and still nothing. As if getting scammed out of several hundred dollars the first time around wasn't bad enough, I was stupid enough to chip in another $26 for shipping a second time. God am I sucker. You got me again Paizo, well done.

If there's something wrong with your order or you haven't received your minis yet, please Contact Archon Studio. If there's a problem from the Paizo side, please let us know by sending an email to [e-mail].

-Jim

Nothing still. Emailed both.

[Jim Butler]

We've investigated on the Paizo side and found some instances where an order was not properly routed to Archon and are correcting those now. We've also found a few orders that have been sent to Archon but have not yet been processed, and we've contacted Archon to sort those out.

If you haven't seen any movement in the next week, please contact [e-mail] and open a ticket so we can track it down.

-Jim

[Peachbottom]

Don't worry. I haven't received anything either. Hurray!

[N'Haaz-aua]

Jim Butler wrote:

We've investigated on the Paizo side and found some instances where an order was not properly routed to Archon and are correcting those now. We've also found a few orders that have been sent to Archon but have not yet been processed, and we've contacted Archon to sort those out.

If you haven't seen any movement in the next week, please contact [e-mail] and open a ticket so we can track it down.

-Jim

You might want to take a look into these yourself.

[Auke Teeninga]

I received my first batch! (The Netherlands)

Thanks Archon!

[Realo Foxtrot]

Okay.

I have been informed that the package is suddenly being shipped.

And despite me having numerous support emails saying "my address has changed" and using the online form. They have still sent it to the old address

[birdythemighty]

I have to be honest, this seems too little too late. What a disappointment this all was, including paizo with this half-assed set up to get our minis.

I'm not even going to bother.

[The Artificer]

Honestly, I haven't bothered to grab miniatures because of all this kind of drama. I've been a GM since launch played countless sessions and had ran through all the Aliens for my creature of the week, and not a single one of my players or fellow gms wanted to throw actual money on a Dice Check to see if we would be lucky and actually get the dang things..

We mostly used little glass pieces and printed monster art for tactical movement on the map mat, nobody complained after I showed them the various threads about this debacle and no one felt the risk was worth the reward.

[Yoshua]

Just stoppin in to keep the thread relevant.

Any idea when the next waves are planned or are we letting this project fade into the background just to be brought up by backers who remember it exists from time to time?