James Jacobs Creative Director |
I've subscribed as of #15...but no SDPG
Does that mean I'll get the players guide to Legacy of fire instead ,anyone know ?
You had to be subscribed at the start of the Adventure Path to get the free SDPG.
As for Legacy of Fire, I don't think we've made a decision on how that'll work out. I for one would love it if we could continue handing out a free PDF of the player's guides to subscribers, in any case...
James Jacobs Creative Director |
Hey, i just caught this. I was subscribed at the start of SDAP, but I was still charged for the players guide in my Pathfinder Companion subscription.
Sounds like you'll need to talk to customer service... but If I Remember Correctly, the free thing you get for being an AP subscriber is a PDF of the player's guide (not the print copy). If you also got a subscription to the Companion line, you would indeed pay for the print copy.
Chris Self Former VP of Finance |
Rimrock wrote:Hey, i just caught this. I was subscribed at the start of SDAP, but I was still charged for the players guide in my Pathfinder Companion subscription.Sounds like you'll need to talk to customer service... but If I Remember Correctly, the free thing you get for being an AP subscriber is a PDF of the player's guide (not the print copy). If you also got a subscription to the Companion line, you would indeed pay for the print copy.
That is a customer service issue, if I remember correctly. I will bring this to Cosmo's attention.
EDIT: As small as that attention may be. That's just for what Cosmo said when I brought it to his attention. :)
Vic Wertz Chief Technical Officer |
Rimrock wrote:Hey, i just caught this. I was subscribed at the start of SDAP, but I was still charged for the players guide in my Pathfinder Companion subscription.Sounds like you'll need to talk to customer service... but If I Remember Correctly, the free thing you get for being an AP subscriber is a PDF of the player's guide (not the print copy). If you also got a subscription to the Companion line, you would indeed pay for the print copy.
Nope—we sent a free print edition Pathfinder Companion: Second Darkness along with all subscription copies of Pathfinder 13; anybody with both an Adventure Path subscription *and* a Companion subscription should have received one copy at no charge. Customer Service will get things back in order...
Cosmo Director of Sales |
James Jacobs wrote:Rimrock wrote:Hey, i just caught this. I was subscribed at the start of SDAP, but I was still charged for the players guide in my Pathfinder Companion subscription.Sounds like you'll need to talk to customer service... but If I Remember Correctly, the free thing you get for being an AP subscriber is a PDF of the player's guide (not the print copy). If you also got a subscription to the Companion line, you would indeed pay for the print copy.That is a customer service issue, if I remember correctly. I will bring this to Cosmo's attention.
EDIT: As small as that attention may be. That's just for what Cosmo said when I brought it to his attention. :)
You should have received a free print copy of the Second Darkness Companion with your subscription copy of Pathfinder #13. You were incorrectly charged due to the timing of the creation of your subscriptions. I have credited the charge back to the originating card.
Thanks,
cos