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RPG Superstar 2015

Order #803903


Customer Service


So, I put this order in on Feb 27th, and it hasn't arrived yet. I figured it might take a bit longer then usual, because of all the discount items, but I think something is wrong.

Any idea what might have happened with this order?

Paizo Employee Sales Imp

Teiran wrote:

So, I put this order in on Feb 27th, and it hasn't arrived yet. I figured it might take a bit longer then usual, because of all the discount items, but I think something is wrong.

Any idea what might have happened with this order?

Actually, your order shipped out more quickly than usual. Your order shipped out to you on the same day that you ordered it, the 27th. It shipped via USPS Standard Mail, which has an estimated delivery time of 3 to 10 business days. Today would be the 20th business day from the date of departure, so it should have shown up by now. Let's give it another week to arrive either on your end or returned back to us. If you still haven't seen it by the middle of next week, let me know and I will send replacements for those items which are still available and refund you for those items which are not.

thanks,
cos


Cosmo wrote:

If you still haven't seen it by the middle of next week, let me know and I will send replacements for those items which are still available and refund you for those items which are not.

thanks,
cos

Alright thanks. I'm not too worried if the book are out of stock, i expect they are by now. But do you guys have a big supply of those maps from dungeon and dragon left? If you are in short supply, I might just order them again since they are so cheap. (Any clue why they showed up as zero in the order, instead of the dollar listed in the Bits and Pieces—Clearance?)

Thanks for the fast responce. :)

Paizo Employee Sales Imp

Teiran wrote:
Cosmo wrote:

If you still haven't seen it by the middle of next week, let me know and I will send replacements for those items which are still available and refund you for those items which are not.

thanks,
cos

Alright thanks. I'm not too worried if the book are out of stock, i expect they are by now. But do you guys have a big supply of those maps from dungeon and dragon left? If you are in short supply, I might just order them again since they are so cheap. (Any clue why they showed up as zero in the order, instead of the dollar listed in the Bits and Pieces—Clearance?)

Thanks for the fast responce. :)

There are plenty of maps still available. It is the books that are sold out. If your order fails to show up (which looks pretty likely at this point), I will most likely have to issue a refund for the books.

Thanks,
cos


Well, as with everything in life, the moment I let you guys know I get the package. evidently, the mail man had dropped it off in my appartment complex office weeks ago, and didn't bother to tell me. Only when the next paizo shipment showed up and i asked for that did they give it to me.

Paizo Employee Sales Imp

Teiran wrote:
Well, as with everything in life, the moment I let you guys know I get the package. evidently, the mail man had dropped it off in my appartment complex office weeks ago, and didn't bother to tell me. Only when the next paizo shipment showed up and i asked for that did they give it to me.

Excellent news!

I'm glad that you were able to get the books. :)

thanks,
cos

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