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Any info on Dungeon #148 for European subscribers?


Customer Service

51 to 100 of 100 << first < prev | 1 | 2 | next > last >>

Pathfinder Adventure Path Charter Subscriber
Daniel Gago wrote:
Hello everybody! The place for games has updated the page. They supposedly sent dungeon 148 on 12th and Dragon 357 on 20th. I believed we will receive our magazines soon if it is true but, if the info is true, why haven´t we received Dungeon 148 yet?

Because they're lying maybe?

I'm betting that those of us who subscribe to both magazines will get both Dungeon and Dragon in the same envelope as TPFG pull the old save on the postage trick.

If thats not the case then can Paizo please send me a new Dungeon 148 now as its obviously got "lost in the post" in the 2 weeks since TPFG claim they sent it.

Also of interest the Orcs Nest store in London expect to have Dungeon 149 in stock this Wednesday 27th!! This is quite likely to before we subscribers receive 148. Way to go with the excellent service to subscribers. Not.


Yep, likewise here. Still no sign of Dungeon #148 in Liverpool.
Hopefully it won't be too long now.


Pathfinder Adventure Path, Modules, Roleplaying Game Subscriber

I'd decided not to renew my subscription for Dragon after receiving 354, so as I've only been expecting one magazine, the "saving on postage" trick doesn't apply to me. I still don't have 148 either.


Pathfinder Adventure Path Charter Subscriber; Pathfinder Pawns Subscriber

Well, TPfG is certainly making an excellent job of ensuring that no European subscribers will order any gaming products from them. Even though they are British, I would never consider ordering from them in favor of Paizo.


Still no Dungeon. If this keeps up I won't be renewing my subscription ...


My mailbox is Holland is still not showing a nice new shiny Dungeon :(
TPFG makes me sad...


Pathfinder Adventure Path, Campaign Setting, Maps, Modules, Roleplaying Game Subscriber

Was starting think I was overdue aa Dungeon since I lose track of the dates they are supposed to arrive and came to check here. Glad, in a way, to know that I'm not the only one but no Dungeon 148 here either (UK). Also reassured by earlier posts that Paizo will handle distribution of Pathfinder. As others have said earlier in this thread, customer service has always been spot on. Keep up the good work guys!!


With you all the way on this one crazy_cat - my local games/comic store is due to have Dungeon #149 also in stock. Nice to know who's top of the food chain...

Ironically the reason I stopped picking Dragon & Dungeon from there, and switched to a subscription was to get em earlier. Especially in the run-in to the magazines respective demise[s] I'd have hoped to get them earlier!

Look on the bright side guys - at least Europe might still be recieving Dungeon and Dragon well into 2008 ;)

...


Pathfinder Adventure Path Charter Subscriber
MrVergee wrote:


Still no Dungeon. If this keeps up I won't be renewing my subscription ...

Yeah me too, Im done after issue 150. No more Dungeon for me (unless they bring it back). I'm off to Pathfinder, just try and stop me!

Elcian

EDIT* Does Paizo get some kind of refund for this poor service from TPFG? I dont want any money but it would be nice to know that Paizo get some compensation for all the flack they are having to deal with.


Elcian wrote:
MrVergee wrote:


Still no Dungeon. If this keeps up I won't be renewing my subscription ...

Yeah me too, Im done after issue 150. No more Dungeon for me (unless they bring it back). I'm off to Pathfinder, just try and stop me!

Elcian

EDIT* Does Paizo get some kind of refund for this poor service from TPFG? I dont want any money but it would be nice to know that Paizo get some compensation for all the flack they are having to deal with.

They should do IMO. If paizo still have not had a solid reply yet from TPFG as to why there is such a long delay, it smacks of truly atrocious customer service.

Thank god, paizo will be taking over the delivery of Pathfinder directly, if TPFG were still in charge i'd be tempted to reconsider a subscription.

Paizo Employee Chief Technical Officer

We have an update from the Place for Games.

The Place for Games wrote:

It would appear the magazines have been held up by the post office due to

local industrial action; I am trying to get an update today as they should
have been cleared 10 days ago.

We'll keep you updated as we are.


Now that's certainly one of the worst jokes of an excuse I ever heard.

Add another "I'm so happy Paizo will send Pathfinder themselves, otherwise I'd cancel all subscriptions at once"-voice here.


Pathfinder Adventure Path Charter Subscriber
Vic Wertz wrote:

We have an update from the Place for Games.

The Place for Games wrote:

It would appear the magazines have been held up by the post office due to

local industrial action; I am trying to get an update today as they should
have been cleared 10 days ago.
We'll keep you updated as we are.

I refer you to the "because they're lying" response I gave a few days ago. Appalling service and a rubbish excuse yet again from TPFG.

Grand Lodge

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber

Dungeon 148 arrived in the post here in Cheshire, UK a few minutes ago, as did Dragon 257. They came in separate envelopes.

Industrial action? I would've thought that'd be on the news if it happened.

paz

Andoran

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber
Paz wrote:

Dungeon 148 arrived in Cheshire, as did Dragon 257.

paz

OMG : you're so UNlucky, Paz !

Everybody is expecting Dragon 357 to arrive, and you just received Dragon 257 !!

Well, a hundred more to come... ;-))

Qadira

Pathfinder Adventure Path, Modules Subscriber
Paz wrote:

Industrial action? I would've thought that'd be on the news if it happened.

paz

Actually, it's a reasonable excuse. The Communication Workers Union which covers the Post Office is extremely bolshie and itching for a fight - a national strike is in the offing fairly soon, I understand. Like most left-wing unions the actual customer is very low on their list of priorities.

Qadira

Pathfinder Adventure Path, Modules Subscriber
crazy_cat wrote:
I refer you to the "because they're lying" response I gave a few days ago. Appalling service and a rubbish excuse yet again from TPFG.

I think that's just silly, to be honest. I've spoke to them before and they are inept, a bit unlucky possibly, but not deceitful.


Vic Wertz wrote:

We have an update from the Place for Games.

The Place for Games wrote:

It would appear the magazines have been held up by the post office due to

local industrial action; I am trying to get an update today as they should
have been cleared 10 days ago.
We'll keep you updated as we are.

I'm going to echo my man crazy_cat here - this is simply untrue.

Royal Mail industrial action does not take effect until Friday 3am (ie the day after tomorrow) and has had no effect on deliveries up until now. All of my other mail is being delivered fine. Sorry, but TPFG are lying to you guys.


Paz wrote:

Dungeon 148 arrived in the post here in Cheshire, UK a few minutes ago, as did Dragon 257. They came in separate envelopes.

Industrial action? I would've thought that'd be on the news if it happened.

paz

Good news. Hopefully they'll start turning up today across the country. If so, it won't be because they were posted on the 12th - more like a few days ago.


Pathfinder Adventure Path Charter Subscriber

To the best of my knowledge the industrial action in the UK has not taken place yet. While, as Aubrey says they are being bolshie about things I am stil recieving other post and a lot of circulars. This action at Royal Mail will be the first in ten years as I understand it. If I were Paizo I would want a better answer and since every magazine has been held up accross Europe I would want to check with the individual distribution centre since the reason given does not seem to hold much water.

Elcian

EDIT* If they hit the post service when TPFG said they did the post mark will be dated ages ago. I wonder what date will be on it when it arrives*

Also If it were the post office should the Paizo order of Gamemastery cards which I ordered after the mag was dispatched not have been affected? These arrived ages ago.


Dungeon 148 arrived in the post just now, along with Dragon 357. Seems pretty clear that TPFG sent them at the same time. Good the receive the mags - it's just a pity that they couldn't have been straight up about what they were doing. Oh well. Great to know that Pathfinder = no TPFG!

Grand Lodge

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber
silenttimo wrote:

OMG : you're so UNlucky, Paz !

Everybody is expecting Dragon 357 to arrive, and you just received Dragon 257 !!

Well, a hundred more to come... ;-))

Yes, I'm looking forward to 3rd edition in a year or so!

(I dunno, you make one typo in a potentially informative post first thing in the morning, and suddenly everyone's a comedian...)

Elcian: I checked the envelopes - there is no dated postmark on them.

paz

Andoran

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber
Paz wrote:

(I dunno, you make one typo in a potentially informative post first thing in the morning, and suddenly everyone's a comedian...)

paz

Well, I hope you did not take it bad...

This was supposed to be funny !

NEVER type your first Paizo answer before your morning coffee !!!


Varn wrote:
Glad to hear that I'm not the only person who hasn't received thier copy of issue 148 yet.

Well my copy of 148 turned up this morning :D though its typical seeing that I went and brought a copy from my local gaming shop yesterday as I didn't think it would ever appear...oh well!

Grand Lodge

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber
silenttimo wrote:
Well, I hope you did not take it bad...

No, it's fine - after all, which one of us is currently reading Dungeon 148 on his lunch break? ;-)

paz

Andoran

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Companion, Modules Subscriber
Paz wrote:

No, it's fine - after all, which one of us is currently reading Dungeon 148 on his lunch break? ;-)

paz

Well, I went through my Dragon 357 yesterday (my subscription stopped at n°356 !) and I believe I will find my Dungeon copy tonight or tomorrow (however, I'll have to buy the last 2 copies since my subscription will stop at this one).


Pathfinder Adventure Path, Modules, Roleplaying Game Subscriber

148 arrived today also. It wasn't postmarked.

Qadira

Pathfinder Adventure Path, Modules Subscriber
Kamelion wrote:

I'm going to echo my man crazy_cat here - this is simply untrue.

Royal Mail industrial action does not take effect until Friday 3am (ie the day after tomorrow) and has had no effect on deliveries up until now. All of my other mail is being delivered fine. Sorry, but TPFG are lying to you guys.

National strike action, yes. Local strike action is, well, local. And it does happen, but isn't necessarily national news. The CWU is militant, and does things like that - I know of several instances locally, once in London and much less than ten years ago. The post is sorted locally and then distributed through the network. If you get a local strike, it will hold up the post from the area. It happens, trust me, I have seen it.

Jeez, first WotC and now tPfG - get a grip guys, this isn't an evil conspiracy. Here is a link - can't vouch for the date, but it suggests that postal strikes in Oxfordshire are not uncommon. Or if you like the Socialist Worker, here is another. In fact, these may explain a lot, thinking on it - a new acronym to hate: CWU.

Qadira

Pathfinder Adventure Path Charter Subscriber; Pathfinder Campaign Setting, Cards, Companion, Maps, Modules, Roleplaying Game, Tales Subscriber

Hurrah, Dungeon 148 arrived today here in London, along with Dragon 357. Although the were in separate envelopes it does seem that they were posted at the same time. But hey, hopefully Dungeon 149 should arrive soon!


Pathfinder Adventure Path Charter Subscriber
Paz wrote:

Elcian: I checked the envelopes - there is no dated postmark on them.

paz

Hi Paz,

Yeah mine just arrived, which is great but your right, no postmark. Never mind hope its not so long till 149 gets here!

Elcian

PS thanks for looking


Pathfinder Adventure Path Charter Subscriber
Aubrey the Malformed wrote:
Kamelion wrote:

I'm going to echo my man crazy_cat here - this is simply untrue.

Royal Mail industrial action does not take effect until Friday 3am (ie the day after tomorrow) and has had no effect on deliveries up until now. All of my other mail is being delivered fine. Sorry, but TPFG are lying to you guys.

National strike action, yes. Local strike action is, well, local. And it does happen, but isn't necessarily national news. The CWU is militant, and does things like that - I know of several instances locally, once in London and much less than ten years ago. The post is sorted locally and then distributed through the network. If you get a local strike, it will hold up the post from the area. It happens, trust me, I have seen it.

Jeez, first WotC and now tPfG - get a grip guys, this isn't an evil conspiracy. Here is a link - can't vouch for the date, but it suggests that postal strikes in Oxfordshire are not uncommon. Or if you like the Socialist Worker, here is another. In fact, these may explain a lot, thinking on it - a new acronym to hate: CWU.

I should have never doubted you, didn't check the links but your right. If it were one office it wouldn't make the news and would cause the issues.

I get grumpy when I don't get my fix.

Elcian

Qadira

Pathfinder Adventure Path, Modules Subscriber

I'm fairly grumpy too - though hopefully they will be waiting for me when i get back home tonight.


Pathfinder Adventure Path Charter Subscriber
Aubrey the Malformed wrote:
I'm fairly grumpy too - though hopefully they will be waiting for me when i get back home tonight.

Mine came this morning and from the loks of it so did modst peoples. I'm sure yours is waiting for you.

Elcian


There's no conspiracy. TPFG simply weren't honest about when they sent Dungeon out. Dragon arrived on time, and Dungeon arrived with it. Conspiracy? No. Coincidence due to strike action? No. They simply didn't send Dungeon out when they said they did. They sent it along with Dragon.

(As an aside, industrial action by the Royal Mail appears to have been averted at the last minute, which is good news. And it will hopefully stop TPFG from using it as an excuse for their poor service in future.)


Pathfinder Adventure Path, Campaign Setting, Maps, Modules, Roleplaying Game Subscriber

Had Dungeon 148 and Dragon 357 in the post today (UK) in seperate envelopes. Would be surprised if local industrial action is the cause given that there is a national strike on Friday. Still, it's not unheard of. Have my magazines now anyway and am happy.

Qadira

Pathfinder Adventure Path, Modules Subscriber
Kamelion wrote:

There's no conspiracy. TPFG simply weren't honest about when they sent Dungeon out. Dragon arrived on time, and Dungeon arrived with it. Conspiracy? No. Coincidence due to strike action? No. They simply didn't send Dungeon out when they said they did. They sent it along with Dragon.

(As an aside, industrial action by the Royal Mail appears to have been averted at the last minute, which is good news. And it will hopefully stop TPFG from using it as an excuse for their poor service in future.)

Like I say - you are confusing a national strike with local strike action - the two don't have much to do with one another. Type in "postal strike Oxfordshire" to Google and see what comes up (tPfG are in Oxfordshire). I think it is pretty daft to state with the confidence you are a completely unsupported view. They don't save on postage by sending them in different envelopes, which is what they have done. So why bother holding on to them to post them together? I suspect they didn't. Anyway, they are out now, so lets forget the griping until next month.

Good news about the national dispute, though.


Dungeon #148 was waiting for me when i got home from work today as well.
Finally!


Aubrey the Malformed wrote:
Kamelion wrote:

There's no conspiracy. TPFG simply weren't honest about when they sent Dungeon out. Dragon arrived on time, and Dungeon arrived with it. Conspiracy? No. Coincidence due to strike action? No. They simply didn't send Dungeon out when they said they did. They sent it along with Dragon.

(As an aside, industrial action by the Royal Mail appears to have been averted at the last minute, which is good news. And it will hopefully stop TPFG from using it as an excuse for their poor service in future.)

Like I say - you are confusing a national strike with local strike action - the two don't have much to do with one another. Type in "postal strike Oxfordshire" to Google and see what comes up (tPfG are in Oxfordshire). I think it is pretty daft to state with the confidence you are a completely unsupported view. They don't save on postage by sending them in different envelopes, which is what they have done. So why bother holding on to them to post them together? I suspect they didn't. Anyway, they are out now, so lets forget the griping until next month.

Good news about the national dispute, though.

Heh, well, looks like the talks are off again, so I guess a strike may be on the cards after all!

I'm not confusing anything, though, and a Google search does indeed show that there haven't been any local strikes ongoing in Oxfordshire for a few months. Either way, I'm not convinced that TPFG have been straight about this, but there you go. I can deal with being called daft, if that's the upshot :-) As you say, though, enough griping. No harm no foul.


Pathfinder Adventure Path Charter Subscriber; Pathfinder Pawns Subscriber

Both Dungeon #148 and Dragon #357 just arrived here in Malmö, Sweden. No postage date on either.


Munich, Germany, both Dungeon 148 and Dragon 357 arrived today :-)


Pathfinder Card Game Subscriber

Germany again :)
Dungeon #148 arrived together with Dragon #357.
Oh happy day...


Still nothing here in The Hague, Netherlands... :(


Pathfinder Adventure Path Charter Subscriber; Pathfinder Companion Subscriber

And nothing in Utrecht (the Netherlands)


I received Dungeon 148 in Gent, Belgium yesterday.


Same here, yesterday (Friday) in Belgium.


Dungeon 148 and Dragon 357 arrived in Hungary yesterday, at the same time, but in different envelopes.


Pathfinder Adventure Path Charter Subscriber

My Dungeon #148 still hasn't shown up, and now there really is a postal strike in the UK, so I guess I'm out of luck for a while longer...


Got Dragon and Dungeon yesterday (Berlin, Germany). In separate enveloppes.


Pathfinder Adventure Path Charter Subscriber

I still haven't received my Dungeon #148 (or Dragon #357, for that matter). What's the recommended course of action? Shall I take it up with The Place For Games? Keep waiting? (I'm in the UK.)

Qadira

Pathfinder Adventure Path, Modules Subscriber

I suggest you give tPfG a call - their number is on Yell.com. They are fairly good at answering direct queries by phone.

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